Table 5-10 Online Support Tools List (continued)
ExpertDiagnoseExerciseVerifyInformationFunctional Area
NoNoYesYesYesGraphics
NoYesYesYesYesCore I/O LAN
NoNoYesYesYesDisk/Arrays
YesYesYesYesYesTape
YesNoNoNoYesM/O
YesNoYesYesYesAdd-On Network I/O Cards
NoNoNoNoYesAdd-On Mass Storage I/O Cards
Offline Support Tool Availability
Updates to the EFI HP service partition (HPSP) are available through the CD Installer option on
the IPF Offline Diagnostics and Utilities CD. At a minimum, an ISO image of the IPF Offline
Diagnostics and Utilities CD is available from the HP website at http://hp.com.
Offline Support Tools List
The following offline support tools are available:
Table 5-11 Offline Support Tools List
Functional AreaOffline Tool
Processor DiagnosticCPUDIAG
Memory DiagnosticMEMDIAG
System Mapping UtilityMAPPER
SBA/LBA ChipsetPLUTODIAG
Peripheral VerifierPERFVER
SCSI Disk Firmware Update UtilityDFDUTIL
Disk Test Utility (Non-Destructive)DISKUTIL
Data Copy UtilityCOPYUTIL
Disk Expert UtilityDISKEXPT
I/O Diagnostics Launch Facility (Executes third party diagnostics and
runs BIST, if available)
IODIAG
Core I/O DiagnosticCIODIAG2
Card-Specific I/O Diagnostics/BISTSpecific Card I/O Diagnostics
General Diagnostic Tools
The following tools are currently available for support on other HP 9000 and Integrity server
platforms. The distribution method is through the HP website at http://hp.com.
Table 5-12 General Diagnostic Tools List
DescriptionDiagnostic Tool
Provides detailed information about the IPMI event (Problem
description, cause, action)
IPMI Event Decoder
108 Troubleshooting