SolutionPossible causesSymptom
To turn on barcode reader support
in Data Protector:
1. Click Device & Media.
2. Right-click the VLS library name
and select Properties.
3. Click the Control tab.
4. Click the Barcode reader support
box to select it.
By default, the barcode reader
support is turned off in Data Protect-
or 5.1.
HP StorageWorks Data Protector
5.1 does not display the VLS cart-
ridge barcodes.
Stop the Removable Storage Man-
ager or Removable Storage pro-
gram, and set the startup type to
Disabled on the Windows host us-
ing the Services utility located un-
der Control Panel > Administrative
Tools.
The Removable Storage Manager
or Removable Storage program on
a Windows host is submitting TURs
to the VLS.
VLS performance is being reduced
by test unit ready (TURs) from a
Windows host with access to the
VLS.
Troubleshooting222
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