Procedure
1. View iLO 3 MP logs and analyze the issue. Determine if there is more than one symptom and if the
issue is random.
2. Verify that the AC power source is stable.
3. Re-seat all rear panel connectors.
4. Re-seat all hot-swap fans and power supplies.
5. Re-seat all main memory DIMMs.
6. Re-seat all cable harnesses and board connectors.
SATA DVD+RW drive issues
SATA DVD+RW drive issues that occur during installation are usually related to faulty connections. If you
are experiencing DVD drive issues:
Procedure
1. Remove and reinsert the media.
2. Replace the media.
3. Remove and reinstall the DVD drive. Verify that connectors are fully engaged.
4. Replace the DVD drive.
5. Re-seat cables.
SAS disk drive issues
Hard drive issues that occur during installation are usually due to rough handling. The drive may not be
correctly seated or may have been damaged in transit. If you are experiencing hard drive issues:
Procedure
1. Remove and reinsert the faulty hard drive.
2. Swap the hard drive with one from another slot or with a known good spare.
3. Remove and reinstall the hard drive backplane. Verify that connectors are fully engaged.
4. Replace the hard drive backplane.
5. Re-seat cables.
Console issues
Console issues during installations can be caused by faulty interconnections. If you are experiencing
monitor, keyboard, or mouse issues:
Procedure
1. View the monitor controls. Adjust contrast and brightness as required.
2. Inspect all power and interconnecting cables. Verify that all console connectors are fully engaged.
SATA DVD+RW drive issues 113
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