Table 12: Basic low end troubleshooting
Step Condition Action
1 Server appears "dead" -- no front panel LEDs
are on, and no fans are running.
Nothing is logged for this condition.
1. For new server installations, review the
install procedures.
2. Verify that the power cords are
connected to both the power supplies and
to the AC receptacles.
3. Verify that AC power, at the proper AC
voltage levels, is available to the
receptacles.
4. Check the front panel connector and the
cable to the rest of the system.
5. If the integrated power button LED on
front panel remains off, then re-seat the
power supplies, replace the power cords,
and replace the bulk power supplies, in that
order (see Troubleshooting the power
subsystem on page 118for details).
The preceding issue is fixed when the front
panel LED states are as follows: system
health LEDis off; and power is steady
amber.
2a Server does not power on after front panel
power button is momentarily pressed (less
than four seconds).
NOTE:
This step assumes iLO 3 is running. If
iLO 3 is not running, proceed to step
4a.
A fatal fault has been detected and logged,
attempting to power on the server (system
health is off, and power is steady amber).
1. Examine each power supply LED -- if not
solid green, then replace power supply
(see Troubleshooting the power
subsystem on page 118 for more details).
2. Examine the iLO 3 MP logs for events
related to bulk power supplies (see
Troubleshooting the power subsystem
on page 118 for details).
The preceding issue is fixed when the front
panel LEDs are as follows: system health is
off, and power is solid green.
Table Continued
Troubleshooting 85
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