Symptom Possible Cause Solution
Water level oats are
faulty.
Check alarms displayed
on the LCD, cables to the
high and low water level
oats, whether the water
level oats are damaged,
and replace the water
level
oats if necessary.
The inlet pipe and
drainpipe leak.
Check the inlet pipe and
drainpipe and the
connectors. Rectify any
leakage and fasten the
connectors.
The self-drainpipe is
blocked.
Check that no blocks and
frost in the self-
drainpipe.
The humidity of the
computer room is high,
or condensate water
generates.
The total load of servers,
relative to a single smart
cooling product, is less
than 10 kW.
● Make sure that the
doors, windows, oor,
and ceiling of the
datacenter room/
container
environment are
sealed well.
● If the outside
environment humidity
is too high, shut down
the fresh air system.
● In modular
datacenter, open the
modular doors and
ceilings, or open some
false panel on the IT
rack.
Table 6-8
Humidier Faults
No.
Symptom Possible Cause Measures
1 Water spouts when it
is charged into the
humidier cylinder for
the rst time.
Bubbles exist in the
water inlet pipe when
water is charged into
the humidier for the
rst time.
During the initial
power-on
commissioning, gently
open the front valve.
NetCol5000-A(025, 035) In-row Air Cooled Smart
Cooling Product
User Manual (600 mm Width) 6 System Operation and Maintenance
Issue 17 (2020-10-22) Copyright © Huawei Technologies Co., Ltd. 202
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