No. Symptom Possible Cause Measures
2 In the commissioning
or running period,
humidication is
enabled, but the
humidier neither
humidies nor
generates alarms.
The mains fail, or the
manual drainage
switch is not turned to
"O: Normal
humidifying".
In the commissioning
or running period,
switch on the
humidier circuit
breaker and ip the
manual drainage
switch to "O: Normal
humidifying".
3 The water inlet pipe or
drainpipe leaks.
The water inlet pipe or
drainpipe is not
secured or is broken.
Repair leaking parts.
4 Water is continuously
charged into the
humidier cylinder.
The water inlet
solenoid valve fails
and cannot be closed.
Manually start the
humidier several
times. If the problem
persists, replace the
water inlet solenoid
valve.
5 The humidier circuit
breaker trips
automatically.
The actual current
exceeds the upper
threshold, which
causes the current
transformer to fail.
The detected current
is incorrect.
Start the humidier
and check the
humidier current.
The appropriate
current is less than 4
A. If the current
exceeds 6 A, the
current breaker will
shutdown
automatically. If the
current is reasonable,
check the current
transformer and its
cable.
6 The water level
decreases gradually,
but the humidier
cylinder does not work
and no manual
drainage is ongoing.
The drainage valve
leaks.
Manually start the
drainage valve several
times. If the problem
persists, replace the
drainage valve.
7 The humidier
cylinder overows.
Poor water quality
brings severe water
scale at the bottom of
the cylinder. The
drainpipe or drain
outlet is blocked, and
the high water level
sensor is faulty.
Clean the drain outlet
and check the high
water level sensor
cable is properly
connected.
NetCol5000-A(025, 035) In-row Air Cooled Smart
Cooling Product
User Manual (600 mm Width) 6 System Operation and Maintenance
Issue 17 (2020-10-22) Copyright © Huawei Technologies Co., Ltd. 203