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IBM
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DS3500
IBM DS3500 User Manual
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T
aiwan
contact
information
This
topic
contains
the
product
service
contact
information
for
T
aiwan.
IBM
Taiwan
Product
Service
Contact
Information:
IBM
Taiwan
Corporation
3F,
No
7,
Song
Ren
Rd.,
Taipei
Taiwan
Tel:
0800-016-888
f2c00790
Appendix
B.
Getting
help
and
technical
assistance
189
206
208
Table of Contents
Default Chapter
3
Table of Contents
3
Figures
5
Tables
7
Safety
9
Safety Statements
10
Chapter 1. Introduction
19
What's New in this Release
20
DS3500 Storage Subsystem Overview
20
Serial Number Label, and Product Name, Machine Type, and Model Number Label Locations
20
EXP3500 Storage Enclosure Overview
21
Notices and Statements in this Document
22
Features and Operating Specifications
22
Models and Optional Devices
24
DS3500 Storage Subsystem Models and Optional
24
Operating-System Support
25
Product Updates
26
Best Practices Guidelines
26
DS3500 Storage Subsystem and EXP3500 Storage Enclosure Components
27
Disk Drives and Bezels
28
DS3512 Storage Subsystem and EXP3512 Storage Enclosure Hot-Swap Drive Bays and Bezels
28
DS3524 Storage Subsystem and EXP3524 Storage Enclosure Hot-Swap Drive Bays and Bezels
28
Left-Side Bezel
29
Right-Side Bezel (DS3512 and EXP3512)
29
Bottom Shelf (DS3524 and EXP3524)
29
Controllers
30
Environmental Service Modules
31
AC Power Supply and Fan Units
31
Rear View, Single-Controller Model
31
Rear View, Single ESM Model Storage Enclosure
31
DC Power Supply and Fan Units
32
AC Power Supply Components
32
DC Power Supply Components
32
DC Power Supply Connector - Pin Positions
32
Battery Units
33
Software and Hardware Compatibility and Upgrades
33
Software and Firmware Support Code Upgrades
33
Battery Unit
33
DC Power Supply Connector - Pin Descriptions
33
Determining Firmware Levels
35
Specifications
35
Area Requirements
35
DS3512 Storage Subsystem and EXP3512 Storage Enclosure Dimensions
36
DS3524 Storage Subsystem and EXP3524 Storage Enclosure Dimensions
36
DS3512 Storage Subsystem and EXP3512 Storage Enclosure Weights
36
Temperature and Humidity
37
DS3524 Storage Subsystem and EXP3524 Storage Enclosure Weights
37
DS3500 Component Weights
37
Electrical Requirements
38
Temperature and Humidity Requirements for Storage Subsystems in an Information Technology (IT) or Office Environment
38
Temperature and Humidity Requirements for Storage Subsystems in a NEBS/ETSI Compliant Environment
38
DS3500 DC Power Requirements
39
Heat Output, Airflow, and Cooling
40
Chapter 2. Installing the Storage Subsystem and Storage Enclosure
43
Installing the DS3500 Storage Subsystem
43
Inventory Checklist
43
Enclosure
43
DS3500 Installation Overview
44
Handling Static-Sensitive Devices
45
Preparing for Installation
46
Installing the DS3500 Storage Subsystem in a Rack
47
Installing the EXP3500 Storage Enclosure
47
Inventory Checklist
47
Installing the EXP3500 Storage Enclosure in a Rack
48
Chapter 3. Cabling the Storage Subsystem and Storage Enclosure
49
Cabling the DS3500 Storage Subsystem
49
Controller Connectors (with Fibre Channel Host Port Adapters)
49
Controller Connectors (with 1 Gbps Iscsi Host Port Adapters)
49
Dual-Controller DS3500 Storage Subsystem Ports and Controllers (with Optional Fibre Channel Host Port Adapter)
49
Dual-Controller DS3500 Storage Subsystem
49
Controller Connectors (with 10 Gbps Iscsi Host Port Adapters)
50
Dual-Controller DS3500 Storage Subsystem Ports and Controllers (with Optional Iscsi Host Port Adapter)
50
Dual-Controller DS3500 Storage Subsystem
50
Controller Connectors (with SAS Host Port Adapters)
51
Enclosure ID Settings
51
Working with SAS Cables
51
Mini-SAS Cable
52
Connecting a Mini-SAS Cable
52
Working with SFP Modules and Fiber Optic Cables
53
Removing a Mini-SAS Cable
53
Handling Fiber Optic Cables
54
Installing Sfp Modules
54
SFP Module and Protective Cap
56
Installing an SFP Module into the Host Port
56
Removing Sfp Modules
56
Unlocking the SFP Module Latch - Plastic
57
Unlocking the SFP Module Latch - Wire Variety
57
An SFP Module
57
Removing Fiber Optic Cable Protective Caps
59
Inserting an LC-LC Fibre Channel Cable into
59
LC-LC Fibre Channel Cable Lever and Latches
60
Removing the LC-LC Fibre Channel Cable
60
Removing the LC-SC Cable Adapter Protective Caps
62
Connecting an LC-LC Cable into the LC-SC Cable Adapter
62
Cabling the EXP3500 Storage Enclosure
63
LC-LC Fibre Channel Cable Lever and Latches
63
Removing the LC-LC Fibre Channel Cable from
63
ESM Connectors
63
Connecting Storage Enclosures to the DS3500
66
Maximum Number of EXP3512 and EXP3524
66
Maximum Number of EXP3512 and EXP3524 Storage Enclosures with Controller Firmware Level 7.75.XX.XX and Earlier
67
Redundant Drive Channel Pair
67
Example of a Redundant Drive Path
68
One Single-Controller DS3500 and Multiple Single-ESM Storage Enclosures
69
A Dual-Controller DS3500 and a Storage
70
A Dual-Controller DS3500 and Two Storage Enclosures
70
A Dual-Controller DS3500 and Eight Storage Enclosures
71
Upgrading a Single-Controller to a Dual-Controller When There Is no Attached EXP3500 Enclosure
73
Upgrading a Single-Controller to a Dual-Controller When There Is One or more EXP3500 Enclosures Attached to the Storage Subsystem
73
Connecting Secondary Interface Cables
73
Configuring the Storage Subsystem
74
Host-Agent (In-Band) Managed Storage Subsystems
75
Direct (Out-Of-Band) Managed Storage Subsystems
76
Installing the Storage Subsystem Configuration
76
Single-Controller Direct-Attached SAS Connection to a Single-Host HBA
78
Single-Controller Direct-Attached SAS Connection to Dual Hbas in a Single-Host (Redundant Host Connection)
78
Dual-Controller Direct-Attached SAS Connection
79
Single-Controller Direct-Attached SAS Connection to Single Hbas in Multiple Hosts
79
Dual-Controller Direct-Attached SAS Connections to Multiple Hbas in Multiple Hosts
80
Dual-Controller DS3500 or Single-Controller DS3500 SAS Connection to Multiple Hosts Using One SAS Switch
80
Dual-Controller DS3500 SAS Connection to
81
Multiple Dual-Controller Ds3500S SAS
81
Two Separate SAS Switches
81
Dual-Controller DS3500 SAS Connection to Multiple Hosts Using Two SAS Switches that Are Connected Together Via an Interlink Switch
82
Connection)
83
Ds3500
83
Location of Host Connectors on Storage Controllers
83
Single-Controller Direct-Attached Fibre Channel Connection to a Single Host HBA
83
Single-Controller Direct-Attached Fibre Channel Connection to Dual Hbas (Redundant Host Connection)
84
Dual-Controller Direct-Attached Fibre Channel
85
Single-Controller Direct-Attached Fibre Channel Connection to Single Hbas in Multiple Hosts
85
Hosts
86
Example of a Single Fibre Channel SAN Fabric Configuration
87
Example of Two Storage Subsystems in a Dual Fibre Channel SAN Environment
88
Single-Host, Single-Controller Iscsi Configuration
89
Overview of Installing an IBM Bladecenter Configuration to Connect to a DS3500
93
Cabling the DS3500 and EXP3500 Ac Power Supplies
95
Cabling the DS3500 and EXP3500 DC Power Supplies
96
DC Power Source Wiring Descriptions
98
Chapter 4. Operating the Storage Subsystem and Storage Enclosure
99
Performing the Health Check Process
99
Hardware Inspection
100
Turning on the Storage Subsystem
100
Installing the Storage Manager Client
103
Monitoring Status through Software
103
Firmware Updates
104
Troubleshooting the Storage Subsystem
105
Checking the Leds
106
AC Power-Supply Leds
106
DC Power-Supply Leds
106
Front Leds
107
Controller Leds
108
Fibre Channel Port Leds
110
Iscsi Host Port Adapter Leds
110
Seven-Segment Numeric Display Leds
111
ESM Leds
112
Turning off the Storage Subsystem
113
Performing an Emergency Shutdown
116
Restoring Power after an Unexpected Shutdown
116
Recovering from an Overheated Power Supply
117
Cache Memory and Cache Battery
119
Cache Memory
119
Controller Cache Battery
120
Cache Battery Learn Cycle
120
Chapter 5. Replacing Components
123
OK to Remove LED
123
Working with Controllers
123
Removing a Controller
124
Removing and Installing a Cover
125
Installing a Controller
125
Replacing a Controller
127
Removing and Replacing a Controller
129
Removing the Battery Unit from the Controller
130
Cache Backup Flash Memory Device
131
Removing and Disposing of the System-Board Lithium Battery
132
Installing an Optional Host Port Adapter or Replacing a Failed Host Port Adapter
134
Sequence of Removing Controller Components
135
Host Port Adapter
137
Removing the Host Port Adapter Filler Panel
137
Installing a Host Port Adapter
138
Working with Hot-Swap Drives
139
Removing a Hard Disk Drive
140
Installing a Hard Disk Drive
142
Replacing a Hot-Swap Drive
144
Replacing Multiple Drives
144
Replacing an Ac Power Supply
150
Replacing a DC Power Supply
155
Replacing a Power Supply
159
Replacing a Power-Fan Controller in the DS3500 Controller-Drive Enclosure
160
Power-Supply Switches and Connectors for DS3500 AC Models
161
Replacing a Power Supply
162
DC Power Connectors for DS3500 DC Models
164
Replacing a Power Supply
165
Replacing a Battery
166
Removing a Battery Unit from the Controller
167
Replacing the Memory Cache DIMM
168
Removing the DIMM
169
Installing the DIMM
170
Turning on the Storage Subsystem after Replacing Components
171
Replacing an SFP Transceiver in the DS3500 Storage Subsystem Controller Enclosure Configuration
172
Controller Leds
173
Replacing the Bezels
174
Removing the Bezels
174
Installing the Bezels
175
Working with Environmental Service Modules
175
Installing an Additional ESM
175
Replacing an ESM
176
Replacing a Midplane Assembly
177
Chapter 6. Solving Problems
179
Solving Problems in the DS3500 Storage Subsystem
179
Troubleshooting
180
Solving Problems in the EXP3500 Storage Enclosure
185
Troubleshooting Information
186
Seven-Segment Display Sequence Codes and Their Causes
187
Definitions
188
Seven-Segment Display Sequence Code
188
Repeating Sequences and Corresponding Errors
189
Repeating Sequences on the Seven-Segment Display and Corresponding Errors
189
Controller Numeric Display Diagnostic Codes
190
ESM Numeric Display Diagnostic Codes
191
Chapter 7. Parts Listing, DS3500 Storage Subsystem and EXP3500 Storage Enclosure
193
Replaceable Components
193
DS3512 Storage Subsystem and EXP3512 Storage Enclosure Parts Listing
193
Parts Listing for the DS3512 Storage Subsystem
194
DS3524 Storage Subsystem and EXP3524 Storage Enclosure Parts Listing
195
Parts Listing for the DS3524 Storage Subsystem
196
Power Cords
197
IBM Power Cords
198
Determining Basic Information of Drive Frus
199
An IBM Hologram Label Example
200
Appendix A. Records
201
Identification Numbers
201
Hard Disk Drive Locations
201
Product Identification Record
201
Storage Subsystem and Controller Information Record
202
Subsystem
202
Drive Location Information Record
202
Sample Information Record
203
Appendix B. Getting Help and Technical Assistance
205
Before You Call
205
Using the Documentation
206
Getting Help and Information from the World Wide Web
206
Software Service and Support
206
Hardware Service and Support
206
Taiwan Contact Information
207
Notices
209
Trademarks
210
Important Notes
211
Particulate Contamination
211
Documentation Format
212
Electronic Emission Notices
212
Federal Communications Commission Statement
212
Limits for Particulates and Gases
212
Industry Canada Compliance Statement
213
Australia and New Zealand Class a Statement
213
European Union Electromagnetic Compatibility Directive
213
Germany Electromagnetic Compatibility Directive
214
Japan Voluntary Control Council for Interference (VCCI) Class a Statement
215
Japan Electronics and Information Technology Industries Association (JEITA) Statement (Less than or Equal to 20 a Per Phase)
215
Korean Communications Commission (KCC) Class a Statement
215
Russia Electromagnetic Interference (EMI) Class a Statement
215
People's Republic of China Class a Electronic Emission Statement
216
Taiwan Class a Compliance Statement
216
Index
217
Other manuals for IBM DS3500
Introduction And Implementation Guide
790 pages
Installation, User & Maintenance Guide
180 pages
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IBM DS3500 Specifications
General
Brand
IBM
Model
DS3500
Category
Storage
Language
English
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