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System Storage TS3310
IBM System Storage TS3310 User Manual
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TS3310
Ta
p
e
Library
Setup
and
Operator
Guide
11
13
Table of Contents
Table of Contents
7
Contacting IBM Technical Support
5
Table of Contents
7
Registering for My Support
5
Sending Us Your Comments
5
Figures
11
Tables
13
Caution Notice
15
Danger Notice
15
Possible Safety Hazards
15
Safety and Environmental Notices
15
Class I Laser Product
16
Laser Safety and Compliance
16
Main Power Switch
16
Monitored Access to the Library
16
Protective Devices
16
Rack Safety
17
Power Cords
19
Disposal of Library Components Containing Mercury
20
Product Recycling and Disposal
20
Battery Return Program
21
Cable Warning
21
Intended Audience
23
Preface
23
Related Publications
23
Chapter 1. Product Description
25
Default Chapter
25
Slot
25
Front Panel Components
26
Front Panel of a 14U Library
26
Library Configurations
26
Maximum Capacities of Library
26
Access Door
27
Control Module
27
Expansion Module
27
I/O Station
27
Front Panel Leds
28
Operator Panel
28
Power Button
28
Library Control Blade (LCB)
29
Rear Panel Components
29
Rear Panel of a 14U Library
29
Tape Drives
29
Interior Components
30
Power Supply
30
Robotic System
31
Robotic System of the Library
31
Storage Columns
31
Optional Features
32
SCSI Ultrium 3 Tape Drives in the Library
32
Ultrium 3 Tape Drives
32
Feature Licenses
33
Redundant Power Supply (Feature Code 1900)
33
Library Configurations
34
Licensable Cartridge Slots (Storage and I/O) Per Model
34
Library & Drive Code Update (Feature Code 0500)
35
Location Coordinates
35
Columns
36
Module
36
Modules
36
Drive Location Coordinates
37
Drives
37
Power Supplies
37
Slots
37
Environmental and Shipping Specifications for Tape Cartridges
38
Media
38
Power Supply Location Coordinates
38
Environment for Operating, Storing, and
39
Library Component Weight
39
Multi-Path Architecture
39
Physical Specifications for the Library
39
Specifications
39
Environmental Specifications for the Library
40
Other Specifications for the Library
40
Power Specifications for a Maximum
40
Product Environment
40
Supported Device Drivers
41
Supported Servers, Operating Systems, and Software
41
Chapter 2. Installation Planning
43
Determining the Number of Logical Libraries (Partitions)
43
Basic Guidelines
43
Library Sharing
43
Using Multiple Logical Libraries for Library Sharing
44
Using Multiple Control Paths
44
Using Multiple Control Paths for Iseries and AS/400
45
Using Multiple Control Paths for Control Path Failover
45
Using Multiple Data Paths for Data Path Failover
45
Determining SCSI and Fibre Channel Ids
46
SCSI Drive Ids
46
Fibre Channel Drive Ids
46
Module
46
Drive 1
46
Default SCSI ID for each SCSI Drive in the Library
46
Default Loop Ids and Their Associated
47
Choosing the Port for Your Topology and Fibre Channel Connection
49
Server Attachment
50
SCSI Interface
50
Maximum Bus Length between Terminators
50
Fibre Channel Interface
51
Recommended Maximum Quantity of Drives Per SCSI Bus
51
Chapter 3. Installing the Library
55
Step 1: Unpacking and Verifying Shipment Contents
55
Step 2: Test the Library
56
Shipment Contents
56
Step 3: Installing Your Library in a Rack
58
Verifying Rack Mount Kit Contents
58
Rack Mount Kit Hardware
59
Rack Mount Kit Contents
59
Identifying the Location in the Rack
60
Additional Rack Hardware Kit Contents
60
EIA Identification and Rail Stud Locations for
61
Installing the Rails
62
Rails Installed in Rack (Front View)
63
Rails Installed in Rack (Rear View)
64
Reducing Library Weight
65
Power Supply
65
Placing the Library in the Rack
66
SCSI Drive Sled (Detail)
66
Installing the Rack Ears
67
Installing the Rack Ears on a Control
67
Installing Library Components Removed for Weight Reduction
68
Control Module
68
Guide Rails and Guide Slots Inside a Drive
68
Step 4: Cabling the Library
70
Cabling a 5U Library Containing Fibre Drives
70
Cabling a 5U Library Containing SCSI Drives
71
Cabling of a 5U Library with Fibre Drives
71
Cabling of a 5U Library with One SCSI
72
Cabling a 14U Library Containing Fibre Drives
73
Default Chapter
73
Cabling of a 14U Library Containing Multiple Fibre Drives
73
Module Communication
73
Cabling a 14U Library Containing SCSI Drives
74
Cabling of a 14U Library Containing Multiple SCSI Drives
74
Communication Cable
74
Ethernet Cable
74
Terminator 2 Module-To-Module
74
Cabling a Library Containing Fibre and SCSI Drives
75
Install a Module Communication Terminator in the Upper Receptacle of the Upper Module of Your Library
75
Install One End of the Module-To-Module Communication Cable
75
Step 5: Powering on the Library
76
Step 6: Configuring the Library
77
Chapter 4. Configuration Planning
79
Understanding Cartridge Assignment in the Library
79
Cleaning Slots Configuration
79
Host-Based Cleaning of a Drive
80
Working with Logical Libraries
80
Automatically Creating Logical Libraries
81
Manually Creating Logical Libraries
81
Deleting Logical Libraries
81
Changing Logical Library Access
81
Changing Logical Library Modes
82
Configuring I/O Stations
82
Applying a License Key
83
Selecting Drive Ids and Drive Types
83
Working with User Accounts
83
Creating User Accounts
84
Modifying User Accounts
84
Deleting User Accounts
84
Modifying Network Settings
84
Chapter 5. User Interfaces
87
Operator Panel
87
Common Operator Panel Elements
88
Operator Panel Common Header Elements
88
Keyboards
89
Login Screen
89
Home Page
89
Operator Panel Login Screen
89
Capacity View Home Screen
90
Menus Available from the Operator Panel
91
Library View Home Screen
91
Operations Menu Screen
92
Tools Menu Screen
93
Web User Interface (UI)
94
Logging in to the Web User Interface
94
Common Header Elements
94
Menus Available from the Web User Interface
95
User Privileges
95
Web User Interface Menus
95
Operator Panel Menu Commands and Access
96
Web User Interface Menu Commands and Access
97
Chapter 6. Configuring the Library
99
Operator Panel Log in Screen
100
Step 1: Log in to the Operator Panel
100
Step 2: Access the Setup Wizard
101
Step 3: Ensure that All Hardware Is Installed
101
Step 4: Set up the Library Network Configuration
101
Step 5: Enter License Keys
102
Step 6: Assign Cleaning Cartridge Slots
102
Step 7: Assign I/O Station Slots
103
Step 8: Assign Logical Libraries
103
Step 9: Set the Date and Time
103
Step 10: Import Cleaning Cartridge(S)
104
Step 11: Populate Your Library with Data Cartridges
104
Step 12: Register for My Support
104
Chapter 7. Operating Procedures
107
Library and Logical Libraries
107
Accessing the Setup Wizard
108
Library Verify Diagnostic Tests
108
Viewing System Information
108
Assigning Cleaning Slots
109
Creating Logical Libraries
109
Deleting/Modifying a Logical Library
109
Assigning I/O Station Slots
110
Creating Users Accounts
110
Entering License Keys
110
Modifying/Deleting User Accounts
110
Managing the Network (SSL, Trap Registration, and SNMP Version)
111
Resetting the Library Control Blade IP Address
111
Setting the Date and Time
111
Configuring the Library for Remote Access
113
Shutting Down/Restarting the Library
113
Taking a Logical Library Offline/Online
113
Capturing a Library Snapshot
115
Viewing Error Messages
115
Viewing Library Information
115
Firmware Upgrades
116
Locking/Unlocking the I/O Station
116
Updating Library Firmware
116
Updating Drive Firmware
117
Drives
119
Loading a Drive
119
Viewing Drive Information
119
Adding a Control Path Drive to a Logical Library
120
Assigning Drive Ids
120
Taking a Drive Offline/Online
120
Unloading a Drive
120
Capturing a Drive Dump
121
Cartridges
121
Exporting a Data Cartridge
121
Importing Data Cartridges
121
Modifying a Fibre Channel Drive Port Setting
121
Exporting a Cleaning Cartridge
122
Importing a Cleaning Cartridge
122
Moving Data Cartridges
122
Chapter 8. Using Ultrium Media
123
Cartridge Compatibility
124
Data Cartridge
124
The IBM Totalstorage LTO Ultrium 400 GB
124
Ultrium Data Cartridge Compatibility with Ultrium 3 Tape Drive
124
Capacity Scaling
125
Data Security on WORM Media
125
Ultrium 3 WORM Tape Cartridge
125
WORM (Write Once, Read Many)
125
WORM Media
125
Bar Code Label
126
Cartridge Memory Chip (LTO-CM)
126
Cleaning Cartridge
126
WORM Media Errors
126
Bar Code Label Requirements for Ultrium
127
Cartridges and Volsers Compatible with the Ultrium 3 Tape Drive
127
Guidelines for Using Bar Code Labels
128
Sample Bar Code Label on the LTO Ultrium 3 Tape Cartridge
128
Handling the Cartridges
129
Setting the Write-Protect Switch
129
Write-Protect Switch
129
Ensure Proper Packaging
130
Provide Training
130
Tape Cartridges in a Turtlecase
130
Perform a Thorough Inspection
131
Provide Proper Acclimation and Environmental Conditions
131
Checking for Gaps in the Seams of a
132
Examples of Cartridge Problems
132
Repositioning or Reattaching a Leader Pin
132
Leader Pin in the Incorrect and Correct
133
Repositioning a Leader Pin
133
Placing the Dislodged Leader Pin into the Correct Position
134
Rewinding the Tape into the Cartridge
134
Reattaching a Leader Pin
135
Attaching the Leader Pin Attach Tool to the
136
Removing the C-Clip from the Leader Pin
137
Attaching the Leader Pin to the Tape
138
Disposing of Tape Cartridges
139
Environmental and Shipping Specifications for Tape Cartridges
139
Media Supplies
140
Ordering Media Supplies
140
Authorized Suppliers of Custom Bar Code
141
Leader Pin Reattachment Kit
141
Ordering Bar Code Labels
141
Chapter 9. Troubleshooting
143
Default Chapter
143
How the Library Reports Problems
143
Operator Intervention Messages
144
Diagnosing a Problem
145
Interpreting Leds
148
Power Button Leds
148
LCB Leds
149
Library Control Blade Leds
149
Amber LED on an LCB
150
Tape Drive Leds
150
Tape Drive Activity
151
Tape Drive Leds
151
Fibre Port Link LED on Tape Drive
152
Power Supply
152
Power Supply Leds
152
Picker LED
153
Power Supply Leds
153
Cabling of a 5U Library with Fibre Drives
154
Picker LED
154
Reseating Cables
154
Cabling of a 14U Library with Fibre Drives
155
Cabling of a 5U Library with SCSI Drives
155
Cabling of a 14U Library with SCSI Drives
156
Contacting IBM Technical Support
157
E-Mailing Logs
157
Pre-Call Checklist
157
Chapter 10. Service Action Tickets (Txxx) and Diagnostic Resolutions (Drxxx)
159
Service Action Tickets
159
T001: Manually Remove Cartridge from Picker, Motion OK
159
T002: PUT Operation Failed, Cartridge Final Position Unknown, Motion OK
160
T003: GET Operation Failed, Cartridge Final Position Unknown, Motion OK
161
T004: PUT Operation Failed, Cartridge Back in Source Location, Motion OK
162
T005: X, Y, Θ Motion Profile Failure, Cartridge in Picker, Motion NOT OK
163
T006: X, Y, Θ Motion Profile Failure, no Cartridge in Picker, Motion NOT OK
164
T007: X, Y, Θ Motion Obstruction, Motion OK
165
T008: Cannot Home, Motion OK
165
T009: Drive Load Unsuccessful, Motion OK
166
T010: Drive Unload Failed
166
T013: Cannot Read or Invalid Library Serial Number Label
167
T017: Invalid Storage or I/O Position
168
T018: Invalid Drive Position
168
T019: Cannot Calibrate Drive, Motion OK
168
T020: Cannot Calibrate Storage, Motion OK
169
T021: Lost Electrical Connection/Communications with Drive Sled
170
T022: Lost Electrical Connection/Communication with Drive Brick
170
T023: Drive Sled Fan Spinning too Slow or Not
171
At All
171
T024: AC Power Loss
171
T025: Lost Electrical Connection with Single Power Supply
171
T031: Cannot Unlock I/O Station
172
T032: Cannot Lock I/O Station
172
T033: Drive Tapealert Flag 3 - Hard Read or Write Error
173
T034: Drive Tapealert Flag 4 - Media
173
T035: Drive Tapealert Flag 5 - Read Failure
174
T036: Drive Tapealert Flag 6 - Write Failure
174
T037: Drive Tapealert Flag 8 - Not Data Grade
175
T038: Drive Tapealert Flag 9 - Write Protected
175
T039: Drive Tapealert Flag 12 - Unsupported Format
176
T040: Drive Tapealert Flag 15 - MIC Chip Failure
176
T041: Drive Tapealert Flag 16 - Forced Eject
176
T045: Drive Tapealert Flag 20- Clean Now
177
T046: Drive Tapealert Flag 21 - Clean Periodic
177
T047: Drive Tapealert Flag 22 - Expired Cleaning Media
177
T048: Drive Tapealert Flag 23 - Invalid Cleaning Tape
178
T049: Drive Tapealert Flag 30 - Hardware a
178
Cartridge
178
T050: Drive Tapealert Flag 31 - Hardware B
179
T051: Drive Tapealert Flag 32 - Interface
179
T052: Drive Tapealert Flag 33 - Eject Media Error Recovery
179
Drive Has Determined that There Is a Problem Per Its
180
Internal Algorithms
180
Of Drive Status
180
Refer to "Diagnosing a Problem" on Page 9-3 for Additional
180
Refer to "Diagnosing a Problem" on Page 9-3 for Additional Diagnostic Procedures
180
Removing a Drive Sled
180
Replacing a Drive
180
T060: Door Open
180
Tape Drive
180
The Library During the Continuous Four Second Polling Cycle
180
T062: Frame Configuration Problem
181
T063: Cannot Read or Mismatch WWN Label
181
T064: Library Control Blade Hardware Failure
182
T065: Library Control Blade Robot Power Fuse
182
T066: Drive Power Fuse (F1) Blown
183
T067: Display Assembly Hardware Failure
183
T068: Destination Element for a Move Media Is Full
184
T069: Source Element for a Move Media Is Empty
184
T070: Logical Library Control Path Failed
184
T071: Power Supply Not Present
185
T072: the System Has Reported an Unmanaged Fault
185
T073: I/O Storage Door Open
186
T074: Sled Auto-Leveling Failure
186
T075: Unsupported Module Configuration
186
T076: Robot Initialization Failure
187
Diagnostic Resolutions
188
DR001: Manually Recover Tape from Picker
188
DR002: Manually Recover Tape from Source or Destination Slot
188
T077: I/O Station Partially Open or Unplugged
188
DR003: Drive Unload Diagnostic
189
DR004: Manually Inspect Destination Element
189
DR005: Motion Failure Diagnostic (a Library Verify Test)
189
DR006: Drive Diagnostic (a Library Verify Test)
190
DR007: Bar Code Scanner Diagnostic (a Library Verify Test)
190
DR009: AC Failure Diagnostic
191
DR010: Expansion Module Connectivity Diagnostic
191
DR011: I/E (I/O Station) Lock Diagnostic (a Library Verify Test)
191
DR012: Host Cabling Diagnostic
192
DR014: Write Protect or WORM Diagnostic
192
DR015: Unsupported Format Diagnostic
193
DR018: Manually Clean Drive
193
DR019: Door Open Diagnostic
193
DR020: Re-Inventory the Library
194
DR021: Contact Service
194
DR022: Power Supply Not Present
194
DR024: Close IO Door
195
DR026: Unsupported Module Configuration
195
DR028: Motion Obstruction Diagnostic
195
DR029: Drive Communication Loss Resolution
195
DR030: Drive Load Failure Resolution
196
DR031: Robot Initialization Resolution
196
DR032: Control Path Failure Resolution
196
DR033: Drive Sled Auto Level Resolution
196
DR034: IO Storage Door Open Resolution
197
DR035: Robot Fuse Blown Resolution
197
DR036: I/O Station Partially Open or Unplugged
197
Chapter 11. Add, Remove, Replace Procedures
199
Default Chapter
199
Library State Required When Servicing Library Components
199
Required Library State
199
Preparing a Library or Library Module for Repairs
200
Required Library State
200
Returning a Library or Library Module to Normal Operations after Repairs
200
Power Supplies in a Control Module
201
Removing/Replacing Apower Supply (Primary and Redundant)
201
Removing a Primary Power Supply
202
Replacing a Primary Power Supply
202
Adding a Redundant Power Supply
203
Adding/Removing/Replacing Adrive Sled
203
Removing a Redundant Power Supply
203
Adding a New Drive
204
Control Module with One SCSI Drive and One Cover Plate
204
Control Module with One SCSI Drive Installed and One Open Drive Slot with Cover Plate Removed
205
Control Module with Two Drive Sleds
206
Removing a Drive Sled
207
Removing/Replacing the Library Control Blade and Compact Flash Card
208
Replacing a Drive
208
Library Control Blade
209
Removing the Library Control Blade (LCB)
209
Replacing the Library Control Blade (LCB)
210
LCB with Compact Flash Card
212
Library Control Blade
212
Removing/Replacing the Compact Flash Card
212
Removing the Compact Flash Card
213
Removing the Compact Flash Card from
214
Replacing the Compact Flash Card
214
Desktop to Rack Mounted Library Conversion
215
Library Conversions
215
Rack Mounted to Desktop Library Conversion
215
Removing the Rack Ears on a Control
216
Installing Library Foot Pads
217
Removing Library Foot Pads
217
Removing/Installing Library Foot Pads
217
Verifying Front and Rear Gear Racks Alignment
217
Chapter 12. Parts List
221
Types of Power Cord Plugs
223
Appendix A. Message Retrieval at the Host
227
Obtaining Error Information from an RS/6000
227
Library Error Log Example
228
AIX ERRPT Library Error Log Example
228
AIX ERRPT Library Sense Data
228
Drive Error Log Example
229
AIX ERRPT Drive Error Log Example
229
AIX ERRPT Drive Sense Data
229
SCSI Bus Error Example 1
230
Example of Error Suggesting SCSI Bus Problem, Which Takes down Entire Bus
230
SCSI Bus Error Example 2
231
SCSI Problem Points to Library Control Path as Possible Cause
231
Summary Report
232
Retrieving from an AS/400 System with RISC Processor
233
AS/400 Product Activity Log
234
Retrieving from a Sun System
235
Retrieving from an HP-UX System
235
Appendix B. Tapealert Flags
237
Tapealert Flags Supported by the Drive
237
Tapealert Flags Supported by the Ultrium Tape Drive
238
Appendix C. Sense Data
241
Library Sense Data
241
Asc/Ascqs
241
Library Sense Data and Associated
242
Drive Sense Data
248
Appendix D. Library Configuration Form
253
Library Information
253
Drive Information
253
SCSI Drives
253
Fibre Channel Drives
253
Firmware Information
254
Users Account Information
254
My Support
254
Notices
255
Trademarks
256
Electronic Emission Notices
256
Federal Communications Commission (FCC) Class a Statement
256
European Union (EU) Electromagnetic Compatibility Directive
257
People's Republic of China Class a Electronic Emission Statement
257
Taiwan Class a Electronic Emission Statement
257
Japan VCCI Class a ITE Electronic Emission Statement
257
Industry Canada Class a Emission Compliance Statement
257
Avis de Conformité À la Réglementation D'industrie Canada
258
Germany Electromagnetic Compatibility Directive
258
Korean Class a Electronic Emission Statement
258
Glossary
259
Data Cartridge
260
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IBM System Storage TS3310 Specifications
General
Model
TS3310
Type
Tape Library
Power Supply
Dual redundant power supplies
Tape Technology
LTO (Linear Tape-Open)
Humidity
20% to 80% non-condensing
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