Possible FRU Replacements
v Picker Assembly
v Y Motor
v Y-axis Assembly
v Enclosure
Resolution
v Verify that no obstructions are present in the path of the
Picker.
v Perform “DR028: Motion Obstruction Diagnostic” on
page 10-37.
v If the problem persists, refer to “Diagnosing a Problem”
on page 9-3 for additional diagnostic procedures.
T009: Drive load unsuccessful, motion OK
Description The robot has successfully completed all motion profiles
associated with putting to a drive but the drive reports that
the tape cartridge did not load.
Detection Scenarios While checking the status of a drive after a PUT motion
profile to the drive is completed, the drive does not report
back a loaded state.
Root Causes
1. Defective drive.
2. Defective tape cartridge.
3. Motion profile was successful as detected at motor
encoders but cartridge did not get placed far enough.
4. Picker dragged cartridge back out of drive but not far
enough to trigger Picker cartridge present sensor.
Possible CRU Replacements
v Tape Cartridge
v Drive Sled
Possible FRU Replacements
v Picker Assembly
Resolution Perform “DR030: Drive Load Failure Resolution” on page
10-38.
Before closing the ticket, perform the following:
v Inspect the suspect cartridge for damage. Copy data onto
a new cartridge if the suspect cartridge is damaged, then
destroy the suspect cartridge. If data cannot be copied
onto a new cartridge, replace the suspect cartridge.
v Before replacing a drive, refer to “Diagnosing a Problem”
on page 9-3 for additional diagnostic procedures.
T010: Drive unload failed
Description The library is expecting the drive to achieve an unloaded
state, but the drive does not.
10-8 TS3310 Tape Library Setup and Operator Guide
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