IBM System x3650 M5 User Manual

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
v Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Symptom Action
An IBM optional device that
worked previously does not
work now.
1. Make sure that all of the cable connections for the device are secure.
2. If the device comes with test instructions, use those instructions to test the
device.
3. If the failing device is a SAS/SATA device, make sure that:
v The cables for all external SAS and SATA devices are connected correctly.
v The last device in each SAS and SATA chain, or the end of the SAS and
SATA cable, is terminated correctly.
v Any external SAS and SATA device is turned on. You must turn on an
external SAS and SATA device before you turn on the server.
4. Reseat the failing device.
5. Replace the failing device.
Power problems
Use the troubleshooting tables to find solutions to problems that have identifiable
symptoms.
100 System x3650 M5 Type 5462: Installation and Service Guide

IBM System x3650 M5 Specifications

General

Processor Cores	Up to 22 cores per processor
Memory Slots	24 DIMM slots
Form Factor	2U rack server
Processor	Intel Xeon E5-2600 v3/v4
Memory	Up to 1.5 TB (24x 64 GB LRDIMMs)
RAID Support	RAID 0, 1, 5, 6, 10, 50, 60
Network	4x 1 GbE ports standard, optional 10 GbE
Power Supply	Up to 2x redundant hot-swap 550W, 750W, or 900W power supplies
Operating System Support	Windows Server, Red Hat Enterprise Linux, SUSE Linux Enterprise Server, VMware
Management	Integrated Management Module (IMM) v2.1
Storage	Up to 24 x 2.5" or 12 x 3.5" drives