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7. Manually re-enable all affected DIMMs if the server firmware version is older than UEFI v1.10. If the server

firmware version is UEFI v1.10 or newer, disconnect and reconnect the server to the power source and restart the

server.

8. (Trained technician only) Replace the affected microprocessor.

806f010d-0400ffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 0)

Explanation: This message is for the use case when an implementation has detected a Drive was Disabled due to

fault.

May also be shown as 806f010d0400ffff or 0x806f010d0400ffff

Severity: Error

Alert Category: Critical - Hard Disk drive

Serviceable: Yes

CIM Information: Prefix: PLAT and ID: 0164

SNMP Trap ID: 5

Automatically notify Support: Yes

User response:

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.

Cable from the system board to the backplane

3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard

disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive

number)

806f010d-0401ffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 1)