1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server),
that the air baffles are in place and correctly installed, and that the server cover is installed and completely
closed.
2. Check the ambient temperature. You must be operating within the specifications (see Features and specifications
for more information).
3. Make sure that the heat sink for microprocessor n is installed correctly.
4. (Trained technician only) Replace microprocessor n. (n = microprocessor number)
80070201-0302ffff Sensor [SensorElementName] has transitioned to critical from a less severe state. (CPU 2
OverTemp)
Explanation: This message is for the use case when an implementation has detected a Sensor transitioned to critical
from less severe.
May also be shown as 800702010302ffff or 0x800702010302ffff
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0522
SNMP Trap ID: 0
Automatically notify Support: No
User response:
1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server),
that the air baffles are in place and correctly installed, and that the server cover is installed and completely
closed.
2. Check the ambient temperature. You must be operating within the specifications (see Features and specifications
for more information).
3. Make sure that the heat sink for microprocessor n is installed correctly.
4. (Trained technician only) Replace microprocessor n. (n = microprocessor number)
80070202-0701ffff Sensor [SensorElementName] has transitioned to critical from a less severe state. (SysBrd Vol
Fault)
Explanation: This message is for the use case when an implementation has detected a Sensor transitioned to critical
from less severe.
May also be shown as 800702020701ffff or 0x800702020701ffff
Severity: Error
Alert Category: Critical - Voltage
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0522
SNMP Trap ID: 1
Automatically notify Support: No
User response:
1. Check the system-event log.
2. Check for an error LED on the system board.
3. Replace any failing device.
4. Check for a server firmware update. Important: Some cluster solutions require specific code levels or coordinated
code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the
cluster solution before you update the code.
5. (Trained technician only) Replace the system board.
80070201-0302ffff • 80070202-0701ffff
400
System x3650 M5 Type 5462: Installation and Service Guide
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