816f000d-0402ffff The Drive [StorageVolumeElementName] has been removed from unit
[PhysicalPackageElementName]. (Drive 2)
Explanation: This message is for the use case when an implementation has detected a Drive has been Removed.
May also be shown as 816f000d0402ffff or 0x816f000d0402ffff
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0163
SNMP Trap ID: 5
Automatically notify Support: No
User response:
1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Replace backplane.
816f000d-0403ffff The Drive [StorageVolumeElementName] has been removed from unit
[PhysicalPackageElementName]. (Drive 3)
Explanation: This message is for the use case when an implementation has detected a Drive has been Removed.
May also be shown as 816f000d0403ffff or 0x816f000d0403ffff
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0163
SNMP Trap ID: 5
Automatically notify Support: No
User response:
1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Replace backplane.
816f000d-0402ffff • 816f000d-0403ffff
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System x3650 M5 Type 5462: Installation and Service Guide
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