Chapter 2. Introduction
This Problem Determination and Service Guide contains information to help you
solve problems that might occur in your IBM
®
System x3630 M3 Type 7377 server.
It describes the diagnostic tools that come with the server, error codes and
suggested actions, and instructions for replacing failing components.
Replaceable components are of four types:
v Consumable Parts: Purchase and replacement of consumable
parts(components, such as batteries and printer cartridges, that have depletable
life) is your responsibility. If IBM acquires or installs a consumable part at your
request, you will be charged for the service.
v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your
responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for
the installation.
v Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or
request IBM to install it, at no additional charge, under the type of warranty
service that is designated for your server.
v Field replaceable unit (FRU): FRUs must be installed only by trained service
technicians.
For information about the terms of the warranty, see the printed Warranty
Information document that comes with your server.
Related documentation
In addition to this document, the following documentation also comes with the
server:
v Installation and User's Guide
This document is in Portable Document Format (PDF) on the IBM Documentation
CD. It provides general information about setting up and cabling the server,
including information about features, and how to configure the server. It also
contains detailed instructions for installing, removing, and connecting optional
devices that the server supports.
v Warranty Information
This printed document contains the warranty terms and a pointer to the IBM
Statement of Limited Warranty on the IBM Web site.
v Safety Information
This document is in PDF on the IBM Documentation CD. It contains translated
caution and danger statements. Each caution and danger statement that appears
in the documentation has a number that you can use to locate the corresponding
statement in your language in the Safety Information document.
v Rack Installation Instructions
This printed document contains instructions for installing the server in a rack.
v Environmental Notices and User Guide
This document is in PDF on the IBM Documentation CD. It contains translated
environmental notices.
v IBM License Agreement for Machine Code
This document is in PDF on the IBM Documentation CD. It provides translated
versions of the IBM License Agreement for Machine Code for your product.
© Copyright IBM Corp. 2014 5
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