Table 6. DSA messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 4, “Parts listing, Type 7377 server,” on page 125 to determine which components are customer replaceable
units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number Component Test State Description Action
405-904-xxx Intel Ethernet
Device
Test FIFO Failed A failure was
detected during
FIFO test.
1. Make sure that the component firmware is at the
latest level. The installed firmware level is shown
in the diagnostic event log in the Firmware/VPD
section for this component. For more information,
see “Updating the firmware” on page 233.
2. Run the test again.
3. Replace the component that is causing the error.
If the error is caused by an adapter, replace the
adapter. Check the PCI Information and Network
Settings information in the DSA event log to
determine the physical location of the failing
component.
4. If the failure remains, go to the IBM Web site for
more troubleshooting information at
http://www.ibm.com/systems/support/
supportsite.wss/docdisplay?brandind=5000008
&lndocid=SERV-CALL.
Tape alert flags
If a tape drive is installed in the server, go to http://www.ibm.com/systems/support/
supportsite.wss/docdisplay?lndocid=MIGR-5079217&brandind=5000008 for the Tape
Storage Products Problem Determination and Service Guide. This document
describes troubleshooting and problem determination information for your tape
drive.
Tape alert flags are numbered 1 through 64 and indicate specific media-changer
error conditions. Each tape alert is returned as an individual log parameter, and its
state is indicated in bit 0 of the 1-byte Parameter Value field of the log parameter.
When this bit is set to 1, the alert is active.
Each tape alert flag has one of the following severity levels:
C: Critical
W: Warning
I: Information
Different tape drives support some or all of the following flags in the tape alert log:
Flag 2: Library Hardware B (W) This flag is set when an unrecoverable
mechanical error occurs.
Flag 4: Library Hardware D (C) This flag is set when the tape drive fails the
power-on self-test or a mechanical error occurs that requires a power cycle to
recover. This flag is internally cleared when the drive is powered-off.
Flag 13: Library Pick Retry (W) This flag is set when a high retry count
threshold is passed during an operation to pick a cartridge from a slot before the
operation succeeds. This flag is internally cleared when another pick operation
is attempted.
88 IBM System x3630 M3 Type 7377: Problem Determination and Service Guide
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