v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 4, “Parts listing, Type 7377 server,” on page 125 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
0058001 PFA threshold exceeded Note: Each time you install or remove a DIMM, you must
disconnect the server from the power source; then, wait 10
seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip
or firmware update that applies to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs
on the system board or the event logs) to a different
memory channel or microprocessor (see “Installing a
memory module” on page 162).
3. If the error still occurs on the same DIMM, replace the
affected DIMM.
4. (Trained service technician only) If the problem occurs on
the same DIMM connector, check the DIMM connector. If
the connector contains any foreign material or is
damaged, replace the system board (see “Removing the
system board” on page 228 and “Installing the system
board” on page 230).
5. (Trained service technician only) Remove the affected
microprocessor and check the microprocessor socket pins
for any damaged pins. If a damage is found, replace the
system board (see “Removing the system board” on page
228 and “Installing the system board” on page 230).
6. (Trained Service technician only) Replace the affected
microprocessor (see “Removing a microprocessor and
heat sink” on page 221 and “Installing a microprocessor
and heat sink” on page 223).
0058007 DIMM population is unsupported Note: Each time you install or remove a DIMM, you must
disconnect the server from the power source; then, wait 10
seconds before restarting the server.
1. Reseat the DIMMs and restart the server (see “Removing
a memory module (DIMM)” on page 161 and “Installing a
memory module” on page 162).
2. Make sure that the DIMMs are installed in the proper
sequence (see “Installing a memory module” on page
162).
Chapter 3. Diagnostics 31
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