Icom IC-9700 - D Troubleshooting for the Terminal Mode Operation

11-20
11. ABOUT THE DV GATEWAY FUNCTION
Troubleshooting
D Troubleshooting for the Terminal mode operation
The following chart is designed to help you correct problems which are not equipment malfunctions.
If you are unable to locate the cause of a problem or solve it through the use of this chart, contact your Icom
Dealer or Service Center.
PROBLEM POSSIBLE CAUSE SOLUTION REFERENCE
After your call, the repeater
does not return a status reply.
• Transceiver connection is wrong. • When using the Internal Gateway
function, check the connection
between the transceiver and the
router.
p. 11-8
• When using the External Gateway
function, check the connection
between the transceiver and the
Windows device, or the transceiver
and the Android device.
pp. 11-10, 11-11
• “Allowed Callsign” is set to “Enable.” • When using the Internal Gateway
function, set “Disable” to “Allowed
Callsign” in the INTERNAL
GATEWAY SETTINGS screen.
p. 11-8
• When using the External Gateway
function, set “Disable” to “Allowed
Callsign” in the RS-MS3W or
RS-MS3A.
RS-MS3W,
RS-MS3A’s
instruction
manual
• When using the External Gateway
function, you did not click (touch)
<Start>
in the RS-MS3W or
RS-MS3A.
• Click (touch) <Start>
in the RS-
MS3W or RS-MS3A.
RS-MS3W,
RS-MS3A’s
instruction
manual
After your call, the repeater
replies “UR?,” Your own call
sign (MY) and ID sufx “G.”
• The call was successfully sent, but
no station immediately replied.
• Wait for a while, and try again. –
After your call, the repeater
replies “RX” or “RPT?” and
Your own call sign (MY) and
ID sufx “G.”
• Your call sign (MY) has not been
registered at a gateway server.
• Register your call sign (MY) at a
gateway server.
–
• The Terminal/AP call sign that is set
in the transceiver, RS-MS3A, or RS-
MS3W has not been registered to
the RS-RP3C as the access point.
• When using the Internal Gateway
function, register the Terminal/AP
call sign that is set in the transceiver
to the RS-RP3C as the access point.
p. 11-8
• When using the External Gateway
function, register the Terminal/AP
call sign that is set in the RS-MS3A
or RS-MS3W to the RS-RP3C as
the access point.
RS-MS3W,
RS-MS3A’s
instruction
manual
• Destination station’s call sign (UR)
has not been registered to the
gateway server, or the registered
contents do not match your
transceiver’s setting.
• Check the destination station’s
register information.
–
• Destination station that uses the
Terminal mode or Access Point
mode does not transmit periodically.
• Destination station makes a call. –
After your call, the repeater
replies ’RPT?’ and the access
repeater’s call sign.
• The repeater cannot connect to the
destination repeater.
• The repeater is busy.
• Wait for a while, and try again. –
“L” appears on the LCD. • While receiving through the Internet,
some packets may be lost due to
network error (poor data throughput
performance).
• Wait for a while, and try again.
L When the transceiver receives
corrupted data, and misidenties
it is as Packet Loss, “L” is
displayed.
–