Interroll RM 8310 - Troubleshooting; In Case of a Fault

Interroll 24-V/48-V Roller Conveyor
RM 8310/8310 DF, RM 8320/8320 DF, RM 8330/8330 DF
82 Version 1.5 (07/2020) en
Translation of original operating instructions
Troubleshooting
In case of a fault
DANGER
Danger - electrocution
4 Only perform maintenance and repair work after you have switched off the power.
4 Faults on electrical equipment may be removed only by a trained electrician!
4 Immediately power down the module and ensure that it cannot be started accidentally.
4 Remove material and objects that block the conveyor.
4 Before switching it on again, ensure that no persons are at risk.
4 Properly dispose of any gear oil that has leaked. Have the motor replaced by qualified
personnel, if necessary.
Troubleshooting
Fault Cause Remedy
Transport process cannot
be started and motor does
not run
Main switch and/or control
system switched off (is LED lit on
MultiControl?)
• Check the switch position;
switch on main switch and/or
key switch of the control
system as required
Supply line damaged • Check supply line
RollerDrive connector not
properly connected
• Check cable connection
Transport shows jerky
movements
Foreign objects in roller area • Remove foreign objects
Conveying goods are not
being transported
Drive belt torn • Replace the drive belt
Control board defective • Replace control board
RollerDrive defective • Replace RollerDrive
Motor plug connection
interrupted
• Check motor plug
connection, replace as
required
Drive belt tension too low • Replace the drive belt
RollerDrive is rotating in the
wrong direction or at the
wrong speed
Setting for speed and direction
of rotation not correct
• Change setting of Interroll
control system
Incorrect speed-voltage setpoint
if the RollerDrive is not operated
with an Interroll control system
• Check target voltage