Chapter 21 Resetting the Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Using the Reset Config Button on the SRX210 Services Gateway . . . . . . . . . . . . 153
Changing the Reset Config Button Behavior on the SRX210 Services
Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Chapter 22 Juniper Networks Technical Assistance Center . . . . . . . . . . . . . . . . . . . . . . . 155
Juniper Networks Technical Assistance Center . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Chapter 23 Returning the Services Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Return Procedure for the SRX210 Services Gateway . . . . . . . . . . . . . . . . . . . . . . . 157
Locating an SRX210 Services Gateway Component Serial Number and Agency
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Listing the SRX210 Services Gateway and Component Details with the
CLI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
SRX210 Services Gateway Chassis Serial Number and Agency Labels . . . . 159
SRX210 Services Gateway Mini-Physical Interface Module Serial Number
Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Information You Might Need to Supply to Juniper Networks Technical Assistance
Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Packing the SRX210 Services Gateway and Components for Shipment . . . . . . . 161
Packing the Services Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Packing the Components for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Part 7 Index
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
viiCopyright © 2012, Juniper Networks, Inc.
Table of Contents