Keysight E5071C ENA Network Analyzers 37
General Information
Keysight Support, Services and Assistance
Keysight Support, Services and Assistance
Information on the following topics is included in this section.
• Services and Support Options
• Contacting Keysight
• Shipping Your Analyzer to Keysight for Service or Repair
Services and Support Options
The analyzer’s standard warranty is a one-year return to Keysight Technologies
service warranty.
Contacting Keysight
Assistance with test and measurements needs and information or finding a
local Keysight office are available on the Web at:
http://www.Keysight.com/find/assist If you do not have access to the
Internet, contact your Keysight field engineer.
Shipping Your Analyzer to Keysight for Service or Repair
IMPORTANT Keysight Technologies reserves the right to reformat or replace the internal
hard disk drive in your analyzer as part of its repair. This will erase all user
information stored on the hard disk. It is imperative, therefore, make a backup
copy of your critical test data located on the analyzer’s hard disk before
shipping it to Keysight for repair.
There are many other repair and calibration options available from the
Keysight Technologies support organization. These options cover a range
of service agreements with varying response times. Contact Keysight for
additional information on available service agreements for this product.
Refer to See “Contacting Keysight” on page 37.
In any correspondence or telephone conversation, refer to the Keysight
product by its model number and full serial number. With this information,
the Keysight representative can determine whether your product is still
within its warranty period.
In any correspondence or telephone conversation, refer to the Keysight
product by its model number and full serial number. With this information,
the Keysight representative can determine whether your product is still
within its warranty period.
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