Konami KGP 3.5 PDM2 User Manual

SECTION 1 - INTRODUCTION
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© 2018 Konami Gaming Inc. P/N 810237
CONCERTO UPRIGHT
(Original Instructions)
SECTION 1
Introduction
Document Part Number: 810237
Operators Manual
Concerto Upright
(Model: KGP 3.5 PDM2)
This manual is subject to revision.
Konami Gaming, Inc. distributes all revisions.
© 2017 Konami Gaming, Inc.
ALL RIGHTS RESERVED
Reproduction in whole or part of this manual by photographic,
electronic or any other form of recording is prohibited by law.
This manual may not be transmitted or copied for public or
private use without the express consent of Konami Gaming,
Inc.
For permission write:
Konami Gaming, Inc.
585 Konami Circle,
Las Vegas, NV 89119-3270
Customer Service & RMA Information,
Installation & Field Service, call:
Phone: 866.KGI.SLOT
Fax: 702.361.9020
Domestic Sales, call:
Phone: 866.KGI.INFO
Fax: 702.952.1596
CUSTOMER SUPPORT
Konami Gaming, Inc is committed to offering the highest
quality 24 hour, seven (7) day a week, technical support. For
Service calls:
Phone: 1.866.KGI.SLOT
E-Mail: customerservice@konamigaming.com
All calls are logged into a database to track response times,
the nature of the calls, and developing trends.
SHIPPING CHARGES
• Konami Gaming, Inc. pays for standard ground shipping
on warranty items only.
• The Operator is responsible for shipping charges on
expedited delivery or non-warranty items.
WARRANTY AND RMA PROCESS
Warranty Policy
Warranty: 90 days parts and labor from date of sale.
rMa Process
• RMA tags are included in the spare parts kit.
• RMA numbers are issued by calling the Customer Support
Hotline at 1.866.KGI.SLOT.
• Parts returned to Konami Gaming, Inc. will only be ac-
cepted with an RMA number. Please do NOT send any
parts back without an RMA number.
• Once a replacement part is issued, the Operator has 30
days to return the old part without being charged. If the
old part is not returned within 30 days, the Operator will
be charged the full retail price for the item.
RMA TAg
NOTE: RMA tags are used to repair damaged equipment to
its original state of operation. Completely filling out the RMA
is required.
(RMA) CASE #
MACHINE SERIAL #
CASINO
PART #
PART SERIAL #
PART DESCRIPTION
PROBLEM
JURISDICTION
WHITE - FIELD ENG. YELLOW - SHIPPING MANILA - PART
TECHNICIAN NAME
SERVICE
PARTICIPATION WARRANTY CUSTOMER CAUSED
TRIAL CONTRACT MAINTENANCE

Konami KGP 3.5 PDM2 Specifications

General

Brand	Konami
Model	KGP 3.5 PDM2
Category	Arcade Game Machines
Language	English