Contents
7
Verify that the power is on .................................................................... 79
Step 8: Close and lock the InTouch ............................................................. 81
Tighten the strain relief clip .................................................................. 81
Close the cover and secure the screws .................................................. 81
Next steps .................................................................................................... 83
Chapter 4: Troubleshooting and Preventive Maintenance
Resolve common problems ......................................................................... 86
Device status icons that indicate problems .................................................. 90
Alternative buttons for Maintenance mode and restart ............................... 91
Preventive maintenance ............................................................................... 92
Clean the unit ........................................................................................ 92
Replace the backup battery ................................................................... 93
Return the unit for replacement or repair .............................................. 93
Appendix A: Replace a Series 4000 Device with the InTouch
Step 1: Prepare the site and collect data ...................................................... 96
Location of the unit ............................................................................... 96
Use the host application software to collect data .................................. 96
Step 2: Disconnect and remove the Series 4000 device .............................. 97
Step 3: Install and configure the InTouch ................................................. 122
Appendix B: Open and Disconnect the InTouch
Step 1: Use the host application software to collect data .......................... 124
Step 2: Open the InTouch .......................................................................... 124
Step 3: Disconnect the power .................................................................... 126
Step 4: Disconnect cables from the main board ........................................ 128
Example 1: Transition board cables .................................................... 128
Example 2: Ethernet cable .................................................................. 129
Example 3: Linear imager cable ......................................................... 130
Step 5: Disconnect the Wi-Fi option ......................................................... 131
Step 6: Disconnect the finger scan device ................................................. 132
Kronos Touch ID ................................................................................. 132
Kronos Touch ID Plus ......................................................................... 135
Step 7: Store the cover in a protected area ................................................ 136