MERLIN LEGEND Communications System Release 6.1
System Programming Guide
555-661-111
Issue 1
August 1998
Programming Procedures
Page 3-370QCC Optional Features
3
Console Display/Instructions Additional Information PC
! Select Hold Return.
! Specify whether calls on hold return to the QCC queue or remain on hold when
the hold timer expires twice.
! Save your entry.
Select
(QWHU.
! Return to the System Programming menu.
Select
([LW twice.
Automatic Hold or Release 3
Use this procedure to specify whether a call in progress (on a Call button) is
automatically put on hold (Automatic Hold) or disconnected (Automatic Release)
when the operator presses another button.
This option cannot be programmed for individual QCC operator positions. The
single setting applies to all QCC operator positions.
Summary: Automatic Hold or Release 3
Programmable by System Manager
Mode All
Idle Condition Not required
Planning Form Form 6a, Optional Operator Features
Factory Setting Automatic Release
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([LW 5HWXUQ5LQJ
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Select 5HWXUQWR4XHXH or
([LW (QWHU
5HPDLQRQ+ROG.