MERLIN LEGEND Communications System Release 6.1
System Programming Guide
555-661-111
Issue 1
August 1998
Programming Procedures
Page 3-42System Operator Positions
3
System Operator Positions 3
A system operator position, for a Queued Call Console (QCC) operator or a
Direct-Line Console (DLC) operator, should be programmed before you program
lines or trunks.
Use the following procedures either to add an operator position or to change an
existing operator position.
The Queued Call Console (QCC) operator position is available only for Hybrid/
PBX systems. The Direct-Line Console (DLC) operator position is available in any
mode and must be programmed if you have Call Management Systems
connected to any operator extension jacks.
Table 3–1
shows the maximum number of operator positions allowed for any one
system.
Table 3–1. Maximum Number of Operator Positions
Any combination of operator positions can be assigned as long as no more than
four operator positions are QCCs and the total number of operator positions does
not exceed eight.
If you want to designate a new operator position and the system already has the
maximum number of operator positions, you must change an existing operator
position to a nonoperator position before you designate a new operator position.
NOTE:NOTE:NOTE:
When you change an extension to an operator position, or vice versa, the
system returns the port (extension jack) type of that extension to the factory
setting. You must reprogram lines and any features for that telephone or
console. You may also need to change any attached accessory equipment
and optional features.
Position Type Type of Telephone
Maximum
Positions
QCC MLX-20L 4
DLC MLX-20L
MLX-28D
Analog multiline telephones
MERLIN II Display Consoles
8
Total QCC + DLC 8
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