MERLIN LEGEND Communications System Release 6.1
System Programming Guide
555-661-111
Issue 1
August 1998
Programming Procedures
Page 3-393QCC Optional Features
3
Position Busy Backup 3
Use this procedure to designate or remove the calling group to provide the backup
position for the QCC queue. The specified calling group receives incoming calls
when all QCC operator positions are in position-busy mode.
Position Busy Backup is programmed for the QCC queue rather than for individual
QCC operator positions. The calling group designated as the QCC queue backup
serves as the backup for the Remote Access feature and as backup when the
QCC is being used as the system programming console.
Only one Position Busy Backup can be programmed per system.
Summary: Position Busy Backup 3
Programmable by System Manager
Mode Hybrid/PBX
Idle Condition Not required
Planning Form Form 6a, Optional Operator Features
Factory Setting No backup
Valid Entries Calling group number
Inspect No
Copy Option No
Console Procedure
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Procedure: Position Busy Backup 3
Console Display/Instructions Additional Information PC
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