MERLIN LEGEND Communications System Release 6.1
System Programming Guide
555-661-111
Issue 1
August 1998
Glossary
Page GL-7
CMS (Call Management System) DOS-based application that
simulates the actions of a system operator by answering
and distributing calls. Also produces reports for call
analysis.
CO (central office) Location of telephone switching equipment
that provides local telephone service and access to toll
facilities for long-distance calling.
coaxial cable Cable consisting of one conductor, usually a small copper
tube or wire within and insulated from another conductor of
larger diameter, usually copper tubing or copper braid.
codec (coder-decoder) Device used to convert analog signals
such as speech, music, or television to digital form for
transmission over a digital medium and back to the original
analog form.
collected digits Digits that a caller dials in response to an integrated voice
response application’s menus (also called
prompted digits
);
collected digits may be used to initiate
screen pop
at a
system extension. See also
CTI link
.
combination
configuration
A
private network
arrangement that combines
characteristics of
Virtual Private Network
(
VPN)
, a
series
configuration,
and a
star configuration.
common channel
signaling
See
CCS
.
communications
system
Software-controlled processor complex that interprets
dialing pulses, tones, and/or keyboard characters and
makes the proper interconnections both inside and
outside. Consists of a computer, software, a storage
device, and carriers with special hardware to perform the
actual connections. Provides voice and/or data
communications services, including access to public and
private networks, for telephones and other equipment.
Also referred to in this guide as “system,” short for MERLIN
LEGEND Communications System.
control unit
Processor module
,
power supply module
, other
modules
,
carriers
, and housing of the system.
console Telephone and
adjuncts
(if any) at operator or system
programmer extension.
CONVERSANT Entry-level voice response application that automatically
answers and routes calls and executes telephone
transactions.
conversion
resource
See
modem pool
.
coordinating
system manager
In a
private network
that includes more than two systems,
the system manager who acts as a clearinghouse for any
changes made on local systems, that effect the network,
assuring that all system managers work together and that
local system changes do not have undesirable effects on
the network as a whole.
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