152 Boot-up troubleshooting
"Connecting to a Computer" P. 12, "Setup 23: IP Address" P. 89, "Setup 24: Subnet Mask" P. 89, "Setup 25: Gateway" P. 89
"Loading a roll media" P. 22, “Ensuring a suitable place for installation” of the “Startup Guide”
Boot-up troubleshooting
MSM or RIP cannot access to
the printer.
Is Ethernet cable connected correctly?
‐ Securely connect the Ethernet cable to the Ethernet Port.
Are the network settings configured correctly?
‐ Configure the network settings correctly.
Do the printer’s network settings match the computer’s settings?
‐ Match this product’s network settings with the computer side environment.
Does not work at all
after power activation /
after loading the media.
Is the power cable connected to the plug?
‐ Connect the power cable.
Does the AC power supply provide the specified voltage?
‐ Connect the cable to another outlet.
Is the front cover, or the maintenance cover open?
‐ Close the front cover, or the maintenance cover.
Is the pressure rollers released?
‐ Lock the pressure rollers.
Is there any error message displayed on MSM?
‐ Go to the Printer Status tab in MSM and check that if any error message is displayed in
the Status Information.
Is the ink bag case inserted?
‐ Insert the ink bag case.
Is the media loaded correctly?
‐ Load the media correctly.
Do you use the printer within recommended environmental conditions?
- Make sure to use the printer within the specification range.
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