Section 3: Features
120 ◆ Section 3: Features DS1000/2000 Product Description
Interactive Soft Key Shows New Messages
The Display and Super Display Telephone interactive soft keys show the number of new messages
in the user’s mailbox. For example, if a Display Telephone user has 2 new messages in their mail-
box, their soft key shows: VM02. If a Super Display Telephone user has 2 new messages in their
mailbox, their Voice Mail soft key shows V-MAIL 02.
Improved Handling of Extensions in Do Not Disturb
To streamline handling of Automated Attendant UTRFs, a UTRF to an extension in DND or to an
uninstalled extension will immediately recall the Voice Mail. In addition, an extension with Type 2
(Ring No Answer/Busy Trunk) or Type 3 (Ring No Answer/Busy All) hunting to Voice Mail can
just press
DND to send all their trunk calls to their mailbox. This includes calls transferred from the
Automated Attendant.
Feature Quick Steps
To call your mailbox:
1. Press MW.
2. If requested by Voice Mail, enter your security code.
To leave a message in a mailbox of an unanswered extension:
1. Press MW.
To activate or cancel Call Forwarding to your mailbox:
1. Press ICM + Dial *3.
2. Dial Call Forwarding type: (0 = Cancel forwarding, 2 = Busy/No Answer, 4 = Immediate, 6 =
No answer)
3. Press MW.
4. Dial 2 to forward all calls; 8 to forward just trunk calls.
To Transfer your active call to a mailbox:
1. Press ICM + Dial the number of the mailbox to receive the Transfer + Press MW.
To record your active call in your mailbox:
1. Press Voice Mail Record key.
To activate Answering Machine Emulation:
1. Press ICM + Dial *3 + Dial 7.
2. Dial 2 to forward all calls; 8 to forward just trunk calls.
To cancel Answering Machine Emulation:
1. Press ICM + Dial *30 + Press SPK to hang up.
When Answering Machine Emulation broadcasts your caller’s message, you can:
● Do nothing to have the caller’s message automatically recorded in your mailbox,
● Lift the handset to intercept the call and speak to your caller.
To check your messages:
1. Press MW.
To use the Message Center
1. Press SPK or lift handset + Press the Message Center key.
2. If requested by Voice Mail, enter the security code for the Message Center mailbox.
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