Section 3: Features
DS1000/2000 Product Description Section 3: Features ◆ 35
3
Call Forwarding
Availability: All versions.
Call Forwarding permits an extension user to redirect their call to
another extension.
The types of Call Forwarding are:
● Call Forwarding when Not Answered
Calls ringing the extension forward when not answered.
● Call Forwarding when Busy or Not Answered
Calls ringing the extension forward when not answered, and all calls forward while the exten-
sion is busy.
● Call Forwarding Immediate
All calls to the extension forward immediately.
Call Forwarding Chaining
Extension users can chain Call Forwards. For example, extension 301 can forward all calls immedi-
ately to 304, which in turn can forward all calls immediately to extension 302. Any co-worker call-
ing 301 or 304 goes to 302 instead. If extension 302 is Call Forwarded to Voice Mail, callers to 301
or 304 go directly to 302’s mailbox.
Call Forwarding Cancel
Call Forwarding Cancel allows a keyset user to dial a code to simultaneously cancel all Call For-
warding system-wide. The extension must have access level 4 or 5.
Call Forwarding Key
A keyset user can have a key on their telephone or DSS Console assigned as a Call Forwarding key.
● While the extension is idle, pressing the key puts the extension in the Call Forwarding pro-
graming mode - the same as pressing ICM and dialing *3.
If the extension has Call Forwarding enabled, and the user presses the key and waits
(for at least 6 seconds), Call Forwarding is automatically cancelled.
If the extension has Call Forwarding disabled, and the user presses the key and waits
(for at least 6 seconds), the prior Call Forwarding mode is automatically enabled (if any).
● While the extension is busy, pressing the key switches Call Forwarding on and off.
An extension’s Call Forwarding is reinstated after a power down or system reset.
Call Forwarding Key BLF
This flash rate:
Means:
Off Call Forwarding is disabled.
Fast flash The extension is in the Call For-
warding programming mode.
Wink off Call Forwarding is enabled at the
extension
Call Forwarding ensures
that the user’s calls are
covered when they are away
from their work area.
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