Section 3: Features
DS1000/2000 Product Description Section 3: Features ◆ 65
3
Group Call Pickup
Availability: All versions.
Group Call Pickup allows an extension user to answer a call ring-
ing an extension in their assigned Pickup Group.This permits co-
workers in the same Pickup Group to easily answer each other’s
ringing calls. The user can intercept the ringing call by dialing a
code or pressing a programmed Group Call Pickup key. The system has a maximum of eight Pickup
Groups, with an unlimited number of extensions in each group. However, an extension can be a
member of only one pickup group.
Group Call Pickup can answer the following types of calls:
● Ringing Intercom calls
● Transfered calls
● Direct Inward Lines
● Calls on trunks assigned to the Pickup Group
To simplify picking up calls, an extension can have Programmable Function Keys assigned as
Group Call Pickup keys. There are three types of Group Call Pickup keys: immediate ring, no ring
(lamp only) or delayed ring.
Feature Quick Steps
To answer a call ringing a phone in your Pickup Group:
1. Lift handset + Press flashing Group Pickup or dial *#.
User Programmable Feature: # R A P
Assigns Group Call Pickup key ringing mode.
Group Listen
Availability: All versions.
Group Listen permits a keyset user to talk on the handset and
have their caller’s voice broadcast over the telephone speaker.
This lets the keyset user’s co-workers listen to the conversation.
Group Listen turns off the keyset’s Handsfree microphone so the
caller does not hear the co-worker’s voices during a Group Lis-
ten. When a keyset user sets up Group Listen, they hear their caller’s voice over the telephone
speaker as well as their handset.
Feature Quick Steps
To initiate Group Listen:
1. Place or answer call using the handset + Press SPK twice (but do not hang up).
To talk handsfree after initiating Group Listen:
1. Press SPK twice + Hang up.
Easily answer a call ringing
your Pickup Group, even if
you don’t know which
extension is ringing.
Use Group Listen to talk to
an important client or
customer and have your co-
workers listen in on the
meeting.