NEC DS1000 Product Description

Section 3: Features
DS1000/2000 Product Description Section 3: Features ◆ 55
3
Direct Trunk Access
Availability: All versions.
Direct Trunk Access lets an extension user access (seize) an indi-
vidual trunk. After seizing the trunk, the user can dial any outside
telephone number without restriction. An extension’s Class of
Service allows or denies Direct Trunk Access. Direct Trunk
Access is normally only provided for attendants, priority users
and maintenance personnel.
Feature Quick Steps
To place a call over a specific trunk using Direct Trunk Access:
1. Lift handset + Press ICM.
2. Dial 4 plus the trunk number (e.g., 101 for trunk 1).
If you hear busy tone, you may be able to dial 2 to queue for the busy trunk. See Trunk
(Line) Queuing / Trunk Callback on page 116 for more.
3. Dial outside number.
Directed Call Pickup
Availability: All versions.
Directed Call Pickup permits an extension user to intercept any
type of call ringing another extension.
With Directed Call Pickup, an extension user can pick up:
● Trunk (Key Ring) calls ringing an extension
● Direct Inward Lines
● Transferred trunk calls
● Ringing Intercom calls.
● Recalls (e.g., Hold recall)
● Ring Group Calls (by dialing either the ringing extension’s number or the Ring Group
master number)
● Ringing Call Coverage key calls
● Ring Group Call Pickup key calls
● Calls ringing the operator’s Call Queue key
Feature Quick Steps
To use Directed Call Pickup to intercept a call ringing a co-worker’s extension:
1. Lift handset + Dial * *.
2. Dial number of extension whose call you want to intercept.
Priority users can access
trunks directly. Direct Trunk
Access also lets
maintenance personnel
access and test individual
trunks.
Directed Call Pickup allows
co-workers to answer each
other’s calls.

NEC DS1000 Specifications

General

Brand	NEC
Model	DS1000
Category	Telephone
Language	English