Section 3: Features
DS1000/2000 Product Description Section 3: Features ◆ 75
3
Answering Priority
When multiple calls ring an extension simultaneously, the system services the ringing calls in the
following order:
1. ICM Key
2. Line Key (from lowest to highest)
3. Loop Key (from lowest to highest)
Feature Quick Steps
To place a call over a specific trunk using a line key:
1. Lift handset + Press line key + Dial outside number.
To answer an incoming trunk call:
1. Lift handset + Press flashing line key.
User Programmable Feature: # R A L
Assigns line key ringing mode.
Loop Keys
Availability: All versions.
Loop keys are programmable keys that simplify the way exten-
sion users place and answer outside calls. There are two types of
loop keys: Switched Loop keys and Fixed Loop keys.
Switched Loop Keys
For incoming calls, Switched Loop keys provide an appearance for any trunk not assigned to a line
key for which the extension has access and ringing. Switched Loop keys insure that there is a visual
appearance for trunks that do not ring an extension’s line keys.
For outgoing calls, Switched Loop keys provide convenient access to the “dial 9” trunk groups. For
example, instead of pressing ICM and dialing 90 for trunk group 0, the user can just press the
Switched Loop key and dial 0 instead.
Fixed Loop Keys
For incoming calls, the Fixed Loop key works just like a Switched Loop key. It provides an appear-
ance for any trunk not assigned to a line key for which the extension has access and ringing.
For outgoing calls, a Fixed Loop key is a loop key assigned to a specific trunk group. When the
extension user presses the Fixed Loop key for an outgoing call, they get the first trunk in the group
assigned to the key.
Flashing slowly (green) Ringing or recalling directly to your
extension
Line Key BLF Indications (Continued)
Loop keys simplify
answering and placing calls.
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