Section 3: Features
68 ◆ Section 3: Features DS1000/2000 Product Description
Headset Compatibility
Availability: All versions.
A keyset user can utilize a customer-provided headset in place of
the handset. Like using Handsfree, using the headset frees up the
user’s hands for other work. However, the headset provides pri-
vacy not available from Handsfree. An example of compatible
headsets are GN Netcom Orator-G or Plantronics Mirage. The headset you choose should have a
noise-canceling microphone.
Headset Compatibility also provides the following features. (Note that while an extension is in the
Headset mode, the system ignores all hookswitch depressions.)
● Background Music
If programmed and connected, Background Music will broadcast over the telephone speaker
while the extension is in the Headset mode.
● Central Office Calls, Answering
An extension user in the Headset mode can press VOL ▲ and VOL ▼ while idle to control the
volume of any call ringing their phone.
● Handsfree and Handsfree Answerback
An extension in the Headset mode can receive normal voice-announced Intercom calls. The
extension user can respond to the voice-announced call by speaking toward the phone (just
like non-headset extensions). To answer the voice-announced call in the headset, the user just
presses SPK after hearing the voice-announcement.
● Microphone Mute
While on a headset call, the extension user can press MIC to mute (i.e., turn off) the headset
microphone. While responding to an Intercom call using Handsfree Answerback, pressing
MIC mutes the Handsfree microphone.
● Off-Hook Signaling
Trunk Calls
An extension in the headset mode can receive either Camp-On beeps or Off-Hook Ringing for
incoming trunk calls (just like non-headset extensions).
Intercom Calls
An extension in the headset mode can receive either Camp-On beeps or Voice Over announce-
ments from a co-worker (just like non-headset extensions).
Hotline Calls
An extension in the headset mode can receive either Camp-On beeps or Voice Over announce-
ments from their Hotline partner.
● Paging
Internal Paging announcements broadcast over the telephone speaker while the extension is in
the Headset mode.
● Transfer
Screened and unscreened transfers work just like non-headset extensions. For example, if a
headset extension user presses SPK to answer a screened transfer, the call will connect to their
headset when the transferring party hangs up.
Handsfree Transfers always connect to the headset extension’s headset, not speakerphone.
● Volume Control
While on a headset call, the extension user can press VOL ▲ and VOL ▼ to adjust the receive
volume in the headset.
Have the privacy of a
handset call without having
to hold the handset