5. Troubleshooting
Express5800/T110f-S, R110f-1E, T110f-E Maintenance Guide
30
Chapter 1 Maintenance
[?] When Starter Pack is executed on Windows Server 2008 R2, the below message is sometimes displayed
for a moment upon shutdown
→ No problems for system operation.
For details, refer to the Microsoft website below:
http://support.microsoft.com/kb/975777/en-us
[?] The system was installed as Workgroup although it is set to join the domain
Is the LAN cable properly connected?
→ If the LAN cable is not connected, the system is installed in workgroup setting, not in domain join setting.
After the OS is started, join the domain.
[?] The following features are installed when Windows Server 2008 R2/Windows Server 2008 IIS is installed
using EXPRESSBUILDER
Windows Process Activation Service
− Process Model
− Configuration APIs
Remote Server Administration Tool
− Role Administration Tools
− Web Server (IIS) Tools
→ The features listed above are activated because they are required for the installation of IIS basic
features.
[?] The Telnet Service is not installed
→ Adjust the computer name to 14 characters or less, and then install the Telnet Service according to the
following procedure:
How to install the Telnet Service
(1) Click Run on Start menu.
(2) Enter tlntsvr/service in the Open box, and then click OK.
(3) Click Start menu, point to Control Panel, click Administrative Tools, and then click Services to
confirm whether the Telnet Service is registered.
* When the installation of Telnet Service is finished, there is no problem if the computer name is set to 15
characters or more.
[?] Fails to execute "Create a parameter file for Windows OS"
→ "Create a parameter file for Windows OS" must be run using Microsoft
®
HTML Application host. If it
does not start, associate the file type with Microsoft
®
HTML Application host via the following process.
(1) Select Run in Windows Start menu.
(2) Enter %windir%\system32\mshta.exe/register.
[?] The keyboard or mouse does not work
→ When the keyboard or mouse is connected to the port that supports USB3.0 this error occurs. It is not a
failure.
Connect them to the USB 2.0 port.
See Chapter 1 (4. Names and Functions of Parts) in User's Guide.
1 program still needs to close:
(Waiting for) Task Host Window
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