5. Troubleshooting
Express5800/T110f-S, R110f-1E, T110f-E Maintenance Guide
29
Chapter 1 Maintenance
5.3
Problem of Installing OS
[?] Unable to install OS
Is the Hard Disk Drive properly installed?
→ Make sure that the Hard Disk Drive is installed securely and that cables are properly connected.
Did you configure the RAID Controller?
→ For the RAID System, use EXPRESSBUILDER or a RAID Configuration Utility (LSI Software RAID
Configuration Utility, WebBIOS) to properly configure the RAID Controller before installing OS.
Did you create a Logical Drive?
→ For the RAID System, create a Logical Drive using EXPRESSBUILDER, LSI Software RAID
Configuration Utility, WebBIOS to install OS.
[?] Unable to install Windows
Have you checked precautions for installation?
→ For installing OS, see "Installation Guide (Windows)".
[?] A product key was not requested
→ If you install using the backup DVD-ROM, entering the product key is not required. If installing using a
DVD-ROM other than the backup DVD-ROM, a screen for entering the product key is displayed, during
OS installation, and, before the MICROSOFT SOFTWARE LICENSE TERMS dialog box, which
displays after OS installation. Follow the on-screen instructions to enter the product key.
[?] The following devices are indicated as faulty devices in a Windows Server 2012 Server Core installation
environment
• SM Bus Controller
→ There is no operational problem.
[?] Unable to access the partition which was previously created after reinstalling while several disks are
connected
→ For details, refer to the Microsoft website below:
http://support.microsoft.com/kb/2497048/ja
(Japanese only)
[?] When Windows Server 2012 is installed while several disks are connected, the system partition and the
boot partition (350 MB) are sometimes created in another disk
→ For details, refer to the Microsoft website below:
http://support.microsoft.com/kb/2530901/ja
(Japanese only)
[?] When Windows Server 2008 R2 is installed while several disks are connected, the system partition and
the boot partition (100 MB) are sometimes created in another disk
→ For details, refer to the Microsoft website below:
http://support.microsoft.com/kb/2530901/ja
(Japanese only)
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