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Unable to access Virtual Media or graphical Remote
Console
Symptom
The Virtual Media and graphical Remote Console features are unavailable.
Cause
You enable the iLO Virtual Media and graphical Remote Console features by installing an
optional iLO license. If a license is not installed, a message informs you that these features are
not available without a license.
Action
1. Install an iLO license that supports these features.
Agentless Management, AMS, and SNMP issues
AMS is installed but unavailable in iLO
Symptom
AMS is installed on a server, but it is listed as Not available in the iLO web interface.
Action
1. Verify that AMS is installed.
2. Restart AMS.
3. Reset iLO.
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