NEC UNIVERGE SV7000 - Page 262

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S-153 SPLIT CONNECTION RESTRICTION - ACD
Monitor
Split 1
Split 2
Supervisor
Logon ID:123
Single Logon
Supervisor: Logon ID=123, Servicing splits 1
Split 1
Agent
Logon ID:567
Split 2
Agent
Logon ID:333
Agent
Logon ID:999
Split 4
Split 3
Supervisor
Logon ID:123
The supervisor
can monitor.
The supervisor
cannot monitor.
The supervisor
cannot monitor.
The supervisor
cannot monitor.
The supervisor
cannot monitor.
The supervisor
can monitor.
The supervisor
can monitor.
conversing
conversing
conversing
conversing
Multiple Logon
Supervisor: Logon ID=123, Servicing mutiple splits (Split 1 and Split 3)
Agent: Logon ID=567, Servicing multisplits (Split 1 and Split 2)