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NEC UNIVERGE SV7000 - ACDIVR: Assignment of ACD IVR Data

NEC UNIVERGE SV7000
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ACDIVR : Assignment of ACD IVR Data
ACDIVR: Assignment of ACD IVR Data
1. Function
This command is used to assign, display, print, and remove ACD Interactive Voice Response Unit (IVR)
data. This command sets up IVR ports which will be used to play customized announcements or obtain di-
aled digit information from callers.
2. Precautions
IVR should be set up on the Node as members of a UCD hunt group whose pilot number is the same as the
IVR pilot number field of ACD tenant data (see ACDTN command).
One-digit IVR access pilot number may not be assigned.
3. Parameters
ACDP: Fixed to 0 (Not used)
TN: Tenant number (1 to 9)
IVR: The Node directory number used to access an IVR port. (Two to five digits. Unify the
number of digits.)
PORT: The IVR port number associated with this directory number. (1-255)

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