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ACDANA : Assignment of ACD Analog Split Access Code
Note: “*” and “#” are not available for ACC.
It is not available to assign different number of digit for the access code (i.e., access code “100” and “10”
cannot coexist) in a system.
ACD Analog Agent Access Code Data Programming Sheet (3/3)
Access Code
(ACC)
Max. 5 digits
Note
Agent Feature
(FKIND)
Stroke Count
(CODE)
Max. 9 digits
Note
Success
Announcement
(S-ANT)
0 ~ 58
Failure
Announcement
(F-ANT)
0 ~ 58
Tally Code (7)
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