NEC UNIVERGE SV7000 - Installation of ACD Agent Position

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CHAPTER 3 INSTALLATION
3.1.1 Installation of ACD Agent Position
• For the cable connection between the Agent Position and the Telephony Server, refer to the related manuals.
• Attach the provided keys pads/labels to identify the names of the keys. For the Feature key data assign-
ments, refer to Section 2.4 “Agent/Supervisory Position Data Assignment” in CHAPTER 4 and AKYD
command in the Data Programming Sheets.
Figure 3-3 Key Pads on ACD Agent Position Keyboard (Dterm Series E/Dterm 75)
1
2
3
4
56
7
8
9
0#
CW
ACDCALL LINETRKTRBL RECALL
FUNC HAND/HEAD MIC SPKR
RLS
BREAK
LOGON
TALLY
WORKCONFXFRHOLD
FLEX KEY
ASSIST EMERAUTO/MAN