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CHAPTER 5 ACD SERVICE FEATURES FUNCTIONAL TEST PROCEDURES
NAP-215-114
Sheet 2/2
Night Service
Night Service Change
Using the ACD CCV command, change the night services of the split and test each of the following
services.
Night Transfer to Station
• Place a C.O. trunk call from station A to line B.
Call incoming at transfer destination station.
Answering by station.
Release by station.
Apply the test procedure above to all splits.
Night Transfer to Attendant
• Place a C.O. trunk call from station A to station B.
Call incoming at transfer destination attendant console.
Answering by ATTCON.
Release by ATTCON.
Apply the test procedure above to all splits.
Night Transfer to Outside
• Place a C.O. trunk call from station A to station B.
Call incoming at transfer destination C.O. trunk.
Answering by C.O. trunk.
Release by C.O. trunk.
Apply the test procedure above to all splits.
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