– 304 –
ACDLOG : Assignment of ACD Receiver ID Code
Note: Only digits 0-9 can be entered to these parameters (“*” and “#” are not available).
ACD Logon Data Programming Sheet
ACD Tenant (TN) 1 ~ 9
Agent Logon ID (LID) Max. 9 digits
Agent Logon ID Name (NAME)
up to 20 characters
Abbreviated Name (NAMES)
up to 5 characters
Language (LANG)
English (0)
Japanese (1)
Spanish (2)
Italian (3)
French (4)
German (5)
Split Number (SPLIT) 1 ~ 250
Priority (PRIO) 1 ~ 99
Multi-Split (MULTS)
No (0)
Yes (1)
Personal Assist Request No. (PARN)
2- 5 digits
Note
Personal Emergency Request No. (PERN)
2- 5 digits Note
Personal Pilot Number (PPN) 2- 5 digits
Note
Maximum Queue Depth (MXQD) 0 ~ 999
CCV
(For Word/Full)
CCV Index
(GOCFNO)
CCV Step
(GOCFSTP)
Overflow-Timeout (OVFT) 0 ~ 9999
Goto CCV on Overflow
CCV Index
(GOCONO) 1 ~ 900
CCV Step
(GOCOSTP) 1 ~ 20
Call Waiting Chime
(PCWCM)
Off (0)
First (1)
All (2)