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CHAPTER 4 OFFICE DATA DESIGN
STEP 2: AOKC- Assign OP-CODE to KEY-CODE. The standard settings are shown below.
KEY-CODE F-KIND OP-CODE ACD Key (Function)
Remarks
(AKYD FKY No.)
1 1 187 Auxiliary Work (Break) 34
2 2 252 Auto/Manual 35
3—36
4 2 253 After Call Work 37
5 1 188 Night 38
6 2 250 Trunk Trouble Report 39
7 1 189 Tally 40
8 2 254 Assistance 41
9 2 255 Emergency/Recorder 42
10 1 190 LOG ON/OFF 43
11 — — ACD Answer 44
12 1 191 Monitor/Barge 45
13 — 46
14 2 249 Call Waiting Lamp 47
15-31 —
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