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CHAPTER 4 OFFICE DATA DESIGN
Example:
CCV NO=1
Note: Whole time for PAUSE in a CCV should be programmed not to exceed 999 seconds. In this case, you should
program (a) + (b) + (c) + (d) 999 (sec.).
CCV NO=2
CCV
STP
CCVACT
CCVACT
DATA
GOCCVSTP Call Control Operation
1 10 (Queue assign) 10 Queued to the split No. 10
2 1 (Pause) (a) 15 15 seconds takes before announcement connection
3 2 (Announcement) 1 Announcement No. 1 is provided
4 1 (Pause) (b) 5 5 seconds takes before Conditional Queue Assign
5
8 (Conditional Queue
Assign)
2
The call is overflowed to split No. 2 and queued to the split No.
2 also
6
12 (Jump CCV when the
queue is busy)
– 8 Since the queuing is not available jump to Step No. 8
7 11 (End CCV) (skip)
8 1 (Pause) (c) 30 30 seconds takes before announcement connection
9 2 (Announcement) 3 Announcement No. 3 is provided
10 1 (Pause) (d) 20 20 seconds takes before the next step
11 4 (Hang up) The call is forced to release
12 11 (End CCV)
CCV
STP
CCVACT
CCVACT
DATA
TRFDC Call Control Operation
1 2 (Announcement) 5 Announcement No. 5 is provided
2 1 (Pause) 10 10 seconds takes before the next step
3 5 (Transfer) 1 1:5678
Transferred to the station 5678 that is assigned at the 1st num-
ber at “DRFDC”
4 11 (End CCV)
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