NEC UNIVERGE SV7000 - TO MAKE AN EXTERNAL CALL

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CHAPTER 4 OFFICE DATA DESIGN
• Pattern 2 when a back-up UCD group is formed by ACD positions in multiple nodes.
(provides ACDP)
..... .....
.....
Node A
Node B
UCD Group (b)
UCD Group (a)
.....
UCD
Controlling Station
UCD
Controlling Station
UCD Distribution OK
UCD Distribution OK
Public
Network
Public
Network
ICT
ICT
ACD incoming call
ACD incoming call
When ACD positions in multiple nodes belong to an ACD split, assign back-up UCD group for the split to
divide into two groups and assign the UCD controlling station number to ACD positions in the self-node and
the remote node.