NEC UX5000 - Handling and Rerouting Your Calls


Page-
4
Handling And Rerouting Your Calls

Use

Hold

(page69)tohaveyourcallwaitatyourterminal.Or,Parkitinorbitforaco-worker(page112).
Haveacallforaco-worker?

Transfer

ittothem(page144).Don'tknowwheretheyare?Use

MeetMe
PagingTransfer

(page81)sotheycanpickitupwherevertheyare.Ifyouwantthecalltocomeback
whenyourco-workerisdone,use

SerialCall

(page138).
Whenyouleaveyourdesk,thinkabout

CallForwarding

yourcallstosomeoneelse(page16).Ifthat
meetingrunslong,gotoanotherterminalandbringyourcallstoyouwith

CallForwardFollowMe


(page19).Whenyouwantcallerstoknowwhereyouare,seta

SelectableDisplayMessage

atyourter-
minal(page135).Yo
umaybeableto

Override

(page20)anotheruser'sCallForwardifyouthinktheyare
stillattheirterminal.
When Your Call Can’t Go Through

Don'tjusthangupwhenyourcallcan'tgetthroughtoaco-worker!Use

CallWaiting

(page23)towait
withouthangingup.Sendyourco-worker

OffHookSignaling

(page94)toletthemknowyou'rewaiting.If
youdon'thavetimetowait,leavea

Callback

request(page24).
Inahurry?Thinkaboutleavingyourco-workera

MessageW
aiting

(page84),oruseoptional

VoiceMail


(page149)torecordavoicemessageforthem.
There'snoneedtokeepredialingyouroutsidecallifit'sbusyorunanswered-use

RepeatRedial

instead
(page124).AndwhenyourUX5000'slinesarebusy,

TrunkQueuing

(page148)letsyouwaitforafree
one.Ifyouhaveanemergency,

ForcedTrunkDisconnect

(page63)allowsyoutogetthroughonabusy
linerightaway.
With

VoiceOver

(page159),talktoabusyuser-whiletheykeeptalkingtotheirinitialcaller.Whenyou're
busyonacall,youcandothesamethingwith

ReverseVoiceOver

(page125).