NEC UX5000 - Off Hook Signaling

OffHookSignaling
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Off Hook Signaling
Tryingtogetintouchwithaco-workerwhoisbusyonahandsetcall?UseOffHookSignalingtoletyour
co-workerknowyou'retryingtogetthrough.Theoffhooksignalyousendtoyourco-workerisringingover
theiridle(second)lineappearanceorthroughtheirspeaker,depending onUX5000programming.
YourcommunicationsserverprovidesfourOffHookSignalingoptions(seethechartbelow).Askyour
CommunicationsManagerwhichoptionsyouhave.
• AutomaticSignaling-CallingabusyextensionautomaticallyinitiatesOffHookSignaling.You'll
findthisoptionhelpfulifyouaresomeonethatmustquicklyprocesscalls(suchasareceptionist 
oroperator).
• ManualSignaling-Afterreachingabusyextension,manualsignalinggivesyouthechoice of
usingOffHookSignalingoractivatinganotherfeature.Ifyoudon'thaveAutomaticSignaling,you
haveManualSignaling.
• SelectableOffHookSignalingMode-IfyourextensionhasHandsfree,youcanhaveOf
fHook
Signalingringyourterminal'ssecondchannelorvoiceannounce-atyourdiscretion.Thereare
fourtypesofOffHookSignalingringsyoucanreceive(askyourCommunicationsManager):
-Mutedoffhookringing
-Normaloffhookringing
-Twobeepsoverthespeaker
-Onebeepinthehandset
• CalledExtensionBlock-YourextensionmayblockOffHookSignalingExtensionfromother
extensions.Usethisoptionifyoudon'tliketobeinterruptedwhileonacall.
Yourco-workerreceivesOffHookSignalingring.TheymustfirstplacetheirinitialcallonHoldbeforethey
canrespondtoyou.Theycannotjustspeaktowardtheirterminal.