NEC UX5000 - Tandem Trunking

TandemTrunking
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Tandem Trunking
TandemTrunkingletsyousetupaConferencewithtwoormoreoutsidecallersandthendropoutofthe
call-leavingthecallerstalkinginanUnsupervisedConference.Onceyoudropoutyouarenotpartofthe
conversation.TheUnsupervisedConferencecontinuesuntileitheroutsidecallerhangsup.Optionally,you
canrejointheConferenceandenditwheneveryouchoose.
Ifyouareadispatcherforoutsideservicepeople,forexample,youcanuseTandemTrunkingtoputtwoof
yourservicepeopleintouch:
• Answeracallfromoneserviceperson.
• Placeacalltothesecondserviceperson.
• Setuptheline-to-lineConference.
•
Dropoutofthecall.
TherearetwomethodsforsettingupTandemTrunking.YourCommunicationsManagercantellyouwhich
methodisavailabletoyou.
Method A
To make a line-to-line Conference:
1. Setupfirstoutsidecall.
Thiscanbeacallyouplacedoranswered.
2. PressCONF.
3. Setupsecondoutsidecall.
4. PressCONFtwice.
YounowhaveaConferencebetweenyouandthetwooutsideparties.
Repeatsteps2-4toaddmorelines.