Transfer
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Transfer
Transferletsyouquicklysendthecallyouareontoaco-worker.YoucanTransferbothIntercomandout-
sidecalls.YoucanusethefollowingtypesofTransfer:
• ScreenedTransfer-Announcethecalltoyourco-workerbeforehangingup.UseScreened
Transferwhenyou'renotsureyourco-workerisin,oryouthinktheymightnotwantthecall.
• UnscreenedTransfer-Transferthecallandhangupwithoutannouncing it.Thisisthequickest
waytoTransfer.Don'tworry,thecallwillringbacktoyouifyourco-workerdoesn'tpickitup.
• Extension(DepartmentGroup)Transfer-SendthecalltoaDepartmentGroupinstead ofaco-
worker'sextension.Anyidleextensionwithinthegroupwillgetthecall.
• TransferWithoutHolding-Aco-workerpressesabusylinekeyandwaitsforyoutobedonewith
thecaller.Theyautomaticallygetthecallwhenyouhangup.ThisisafastwaytoT
ransferifyou
shareanofficeandyouknowwho'sontheline.
• MeetMePagingTransfer-TransferacalltoaPagezoneratherthanaco-worker'sextensionor
DepartmentGroup.UseMeetMePagingTransferwhenyou'renotsureofyourco-worker'slocation.
Ifyouwantyourtransferredcalltoautomaticallycomebacktoyouwhenyourco-workerhangsup,use
SerialCall(page138).
Transferring Outside Calls
To Transfer a call to a co-worker’s extension:
1. HOLD.
YouhearTransferdialtone.
2. Dialco-worker'sextensionnumber.
Iftheextensionisbusyordoesn'tanswer,youcandialanotherextensionnumberorpresstheflash-
inglinekeytoreturntothecall.Inaddition,youmaybeabletohangupandhavethecallCamp-On.