NEC UX5000 - Automated Attendant (VRS)

AutomatedAttendant(VRS)
Page-13
Automated Attendant (VRS)
ThisfeaturerequirestheIntraMaildaughterboardforVoiceResponseSystem(VRS)prompts.
AutomatedAttendantautomaticallyanswerstheUX5000'soutsidecalls,playsaprerecordedgreetingand
thenletscallersdirectlydialyouoryourco-workers.ThisgivestheUX5000immediateansweringand
routingofcallswithoutanoperatorordispatcher.TheAutomatedAttendantcan:
• Simultaneouslyansweruptosixcalls.
• Routecallstoanextension,DepartmentGrouporVoiceMailandprovideadditionaloptionsif
theextensionorgroupisunavailable.
• GiveyoutheoptionofrecordingormodifyingtheAutomatedAttendantgreetings(seebelow).
To record, listen to or erase an Automated Attendant greeting:
1. CALL1+116.
2. Torecord,dial7.
OR
Tolisten,dial5.
OR
Toerase,dial3.
3. DialtheVRSmessagenumber(001-100)fortheAutomatedAttendantgreetingyouwanttorecord,lis-
tentoorerase.
YourCommunicationsManagercantellyouwhichmessagetoenter.
Ifrecording,beginwhenyouheartheannouncement,"Startrecordingatthetoneandpressthe
#keywhenyouaredone."Whendone,press#toendrecording.
Whenlisteningtoamessage,press#tohearthemessageagain.
Iferasing,youcancancelerasingbypressingHOLDbeforehangingup.
4. SPKtohangup.